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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5
2352
4
1506
3
243
2
63
1
28

Adam6 years ago

★★★★★ ★★★★★

Amazing experience with great people

I booked the trip after a reccomendation from a traveller i met in Vietnam. Had a great time in New Zealand & was easy to meet people on the buses. The route was good hitting up most of the best places and the drivers were very knowledgeable about the places we went and were passing through. Very useful being able to book activities through the driver and also getting a bit of a discount on the usual price too. The only downside was trying to change buses as they are often full.

Pascal6 years ago

★★★★★ ★★★★★

Travel Easy!

Kiwi Experience was great at bringing us around the country without us having to worry about the driving. We had some of the most amazing experiences (Skydive Fox Glacier, Waitomo Black Abyss, Dolphin Swim Kaikoura, River Valley Rafting) and also enjoyed the free walks. We knew people who had done Kiwi Ex previously and thankfully warned us of certain accommodations since most of the hostels for Kiwi Ex are on the disappointing side. The drivers were really informative of the culture and history, helpful and cool! Ringing up the office was pretty easy and the people on the other side of the line always happy to help. The only time I had an issue was when I was trying to resolve an issue with a supervisor and it was always a different person answering me therefore nothing was getting anywhere.

Alexie956 years ago

★★★★★ ★★★★★

Wouldn’t have done it any other way!

We had a friend who recommended this trip to us and glad she did! It was super easy way to travel and the guides are all super helpful! It made our vacation stress free and we got so many unique experiences out of it, and learned so much about the country !

Ellen6 years ago

★★★★★ ★★★★★

6 weeks on the Maui road

We traveled by camper and we love the freedom, space, the nature and of course the kiwis.

Rod6 years ago

★★★★★ ★★★★★

Great way to get about

Great way to get about and see everything without worrying about looking for accomodation.

Jlaura6 years ago

★★★★★ ★★★★★

10/10 would recommend!

My friend and I were unsure whether to book the kiwi bus incase we felt restricted by the itinery, the only thing restricting us was our time. We wish we could have spent longer! The bus stops at such a variety of places, brilliant accommodation picks and really easy to alter your itinery as you go. We made some amazing friends on the bus. Experience we’ll never forget!

TheisKrabbe6 years ago

★★★★★ ★★★★★

Best time at New Zealand!

Me and my friend were going to NZ, and decide to do it “the kiwi Way” instead of a camper.. So happy we did that..

Dirk6 years ago

★★★★★ ★★★★★

Great time with Britz

Good equipment, self contained, lots of space in our renault, met many nice people, camping can make friends

Thomas6 years ago

★★★★★ ★★★★★

Easy Driving, Nice Sleeping

Our trip to the Noth of New Zealand was a great experience. After some hours of getting used to the van, everything was fine. We enjoyed the whole trip, especially, because we could easily relax in the van with a comfotable bed and a nice siiting area.

Christopher6 years ago

★★★★★ ★★★★★

Can be better

-Check in staff was not detailed in explaining the things in the campervan -the vehicle 240v charger to the battery was unplugged and we had to spend the first night without house battery power and we had to send the vehicle for repair during our vocation, on the second night. - the GPS cable was loose hence we have to come back to Britz to change for another one. -campervan was not as clean, spider webs on the window

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