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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Malik • 6 years ago

★★★★★ ★★★★★

Very great experience !!

Hey there ! I loved to travel with you, I’ve met a lot of people, perfect to practice my english ! And I had a lot of fun :))) There is just one thing who was a bit annoying some time is the booking of the bus ! It would be could if you can develop something so everyone can book his bus from his phone and has a instant information about the booking (still on waitlist or no, ...) ! Because calling everytime when we want to book, change dates, check if we are still on waitlist takes some times and it can be more easy if we can do it directly on the phone ^^ . Thanks for the trip !

Maria • 6 years ago

★★★★★ ★★★★★

Amazing

I am extremely happy about doing this trip. I've seen so many beautiful places in such a short amount of time and met so many cool people!

Rolf • 6 years ago

★★★★★ ★★★★★

Vehikel works perfect

We hired a 2 seatcampervan and get another. There for the bed was a little bit short.

Mathias • 6 years ago

★★★★★ ★★★★★

GOOD VEHICLE, MOST THINGS WORKED AND WERE IN GOOD

Hgfd............................

Johan • 6 years ago

★★★★★ ★★★★★

Unexpected but wow

Just wow my driver Wiggle was absolutly fantastic. He made the whole trip for le :)

CJCP • 6 years ago

★★★★★ ★★★★★

Great way to travel New Zealand!

If you want to go on a holiday, travel around and have fun, this tour is great! You can spend a lot of money on activities but even when you don’t book extra things you’ll experience a ton of things!

Charlie123 • 6 years ago

★★★★★ ★★★★★

Excellent way to travel New Zealand

I did the Kiwi experience over 6 weeks over January, February and March. It was the best 6 weeks of my 6 months traveling. It was the first part of my traveling that I did alone and was a fantastic way of meeting people. After traveling to places which were difficult to plan and organise the Kiwi Experience was great, as it meant I had so much more time to enjoy my self as everything was organised and booked for me and without waiting lists. I would 100 percent reccoment this trip to any solo travelers out there looking to explore New Zealand in a fun and exciting way!

Marlies van den Bos • 6 years ago

★★★★★ ★★★★★

Awesome±

Generally this was an awesome experience. I was looking forward to see New Zealand and her great nature. I bought the Kiwi pass 1 month before en had contact with the girls from the head office. I did some research on how long I would like to stay in each city and they booked the kiwi bus. So all my seats were confirmed before I left. The only thing I wish that was different that I had more time in almost each city. So it would be more relaxing and less stressfull and exhausting to go in the bus every day.

kuomei • 6 years ago

★★★★★ ★★★★★

Good and trust worthy operation

Reliable service and I feel safe. Driver guides are kind and helpful. They are very busy, driving, minding schedule and so on. It took me a while to figure out how things work on website and App, and thus I made a few mistake at the beginning. Most of the communication is based on email for booking. Kiwi experience's partner (tours and local transport) also offer reliable service.

Lucy Thorpe • 6 years ago

★★★★★ ★★★★★

Amazing time!

Just wanted to say that Dave was an amazing tour guide and would highly recommend him to anyone who wants to tour around the islands! He made us feel so comfortable and his hikarious commentary made our trip!

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