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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

JonathanMarcus • 6 years ago

★★★★★ ★★★★★

EXCELLENT

Me and my friend travelled with Kiwi Experience and we simply loved it! It is a great way to discover as much of New Zealand in a month and meeting other backpackers!

Rupert • 6 years ago

★★★★★ ★★★★★

Van was terrible. To start with not even legal.

We had to change our plans on 5 separate occasions to get problems with the van fixed. The van was not well maintained. Loved the mobile home for touring NZ without being tied to a schedule.

William John • 6 years ago

★★★★★ ★★★★★

Poor quality of camper, full of dents, waste smash

Camper full of dents yet 3 years old Waste connection stuck under van, very hard access to get to, windscreen had cello tape over drivers side rubber to seal. The Customer Service was poor compared to last hire..

Mikael Odin • 6 years ago

★★★★★ ★★★★★

So much fun!!

Bought my pass the night before. Set off to an adventure, met so many friends and did the coolest things. Skydive, heli hike, sailing, hobbiton, lugeing and the tongariro crossing were some of the real highlights of the trip!

Jean • 6 years ago

★★★★★ ★★★★★

Brilliant experience

I bought the whole kit and caboodle ticket in December and I went on my trip at the end of February. I didn’t get much of a chance to do much research or look into the experience (I was exceptionally unorganised). The kiwi experience sort everything out! From the bus drivers to the team in the office I cannot fault them for their help! It was so easy to organise my days, activities and accommodation. It was such a fantastic experience and I saw so much more of New Zealand than I had expected. So glad I did it and would recommend it to anyone going to NZ for the first time.

Sarah • 6 years ago

★★★★★ ★★★★★

Wasn’t for me

Perhaps would recommend for a young new traveler with very limited time in New Zealand who wants to pay to do lots of activities and doesn’t notice all the stuff they’re missing out on. For me I wish I had just spent the money on a car. I liked getting dropped off directly at hostels, and the info about New Zealand and the towns from the drivers. I liked the pit stops at hikes and waterfalls, but never felt I had enough time to enjoy them. I barely met people bc every time I stayed an extra day somewhere there was a new group of people to meet who already all new each other. Be careful if you’re in a time constraint.. They don’t tell you that if you try to spend an extra night somewhere all the buses might be full and you’ll get stuck in the town until one opens up. Also, don’t let anyone make you feel like you’re missing out if you don’t do certain paid activities.

Hj95 • 6 years ago

★★★★★ ★★★★★

Amazing experience

Amazing experience takes the stress away of getting around, so easy with really excellent drivers with great knowledge and tips!

Emma • 6 years ago

★★★★★ ★★★★★

The perfect way to spend a month in NZ

It has been an amazing journey to drive through New Zealand with Kiwi Experience. The drivers are genius and they truly love their job and country. We’ve met so many lovely people on our trip, who we probably wouldn’t have known if it wasn’t for Kiwi. The different buspasses are made so that we get to see the most and best of both the north- and south island. And the nature is just breathtaking!!!! Kiwi has my warmest recommendations..

Helene • 6 years ago

★★★★★ ★★★★★

Amazing NZ trip

Best buy ever! The KiwiE takes you all over New Zealand, showing you the wonders of the beautiful country. The drivers are nice, and you meet so many people who will make your trip one never to forget.

Alex • 6 years ago

★★★★★ ★★★★★

Great way to travel solo

I spent 2 weeks in the South Island & net some great people & climbed some great mountains.

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