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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Jenna edel • 6 years ago

★★★★★ ★★★★★

A trio of a lifetime

Had an amazing time! An experience I would never forget. I would recommend it to anyone who wants to travel around New Zealand as a backpacker.

Allie • 6 years ago

★★★★★ ★★★★★

Good fun

It’s not very flexible in the summer when you have to book everything in advance but it’s a good idea and I assume it would work very well in slower seasons.

Harriet • 6 years ago

★★★★★ ★★★★★

Great for a female solo traveler!

I bought the kiwi bus ticket as I really wanted to travel New Zealand but didn’t want to make my own way around. Safe to say the kiwi experience bus helped me! Great way to meet people you might not in a hostel travelling on your own and it takes you to the best places all over NZ. I was a bit worried about being a 27 year old on the bus as I’d heard it might be a younger crowd. Safe to say I was proved wrong and met loads of people my age (and younger who were equally as nice!). Would definitely recommend doing the kiwi experience bus to anyone who wants to travel on their own!

Anne97 • 6 years ago

★★★★★ ★★★★★

Great Experience!

I bought my pass in August and had been so excited to get started, and when I finally did it didn’t disappoint! So much fun, seeing lots of beautiful places doing awesome activities and meeting some fun new people.

Linda25 • 6 years ago

★★★★★ ★★★★★

An ok way to travel NZ

Overall, the whole trip felt like a schooltrip, with a bunch of 18 year olds. It shouldn't be called a hop-on/hop-off bus, there are no flexibility at all, you will get put on a waitlist if you change your itenirary. But it is an easy way to travel, you don't need to think or plan anything.

Livi • 6 years ago

★★★★★ ★★★★★

SO SO GOOD

SO glad I chose KIWI, when I got off the bus at the end of my trip I was sad and would've happily got back on and to do it all over again!

Jiangbo • 6 years ago

★★★★★ ★★★★★

The cuitern is can not pull from First day to last day

Hai • 6 years ago

★★★★★ ★★★★★

Great experience!

Great driver,absolutely enjoyed his commentary. I loved how well planned the trip is.

Ellie Watkins • 6 years ago

★★★★★ ★★★★★

Best way to travel around NZ

Absolutely fantastic way to travel New Zealand, all the main attractions well and truly covered and generally very informative commentary from the drivers.

Florian • 6 years ago

★★★★★ ★★★★★

Camper are not in good shape anymore

We had a mighty highball which has a good size to sleep, drive and park however the camper is not in a good shape anymore. The camper has over 300k km and it looks that almost nothing has been made up to now. Furthermore the camper was very dirty by the check-in including old food from the previous guests

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