We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.
Some of our passengers stay in touch for years to come. We love that!
Reviews
Rating Snapshot
Overall
IJackson • 6 years ago
Great people - Beautiful country
My friend and I were slightly apprehensive before starting our Kiwi trip as we're 25 & 26 and had heard it was a lot of immature 18 year olds. We were often some of the oldest, but we really didn't notice most of the time and everyone we met were great and everyone of all ages 18 - 35 hanging out. We hoped off the bus a couple of times to go to Nelson and then hired a car to go to Mount Cook, Arthurs Pass and Akaroa... The flexibility of the ticket is great as we jumped back onto the bus route after both trips. Our main drivers were great! Arias (super informative and can tell has a real passion for the country.... and fit) and Cuddles (also super informative.. and absolutely hilarious )
Louisa • 6 years ago
Very easy and a lot of fun
The experience on the bus is so easy and was a great way to see New Zealand. We got to see so many things we wouldn’t have if we had travelled on our own and the info/ tips/ chat from the drivers was great. I would definitely recommend it to people .
Louise Holm • 6 years ago
An experience I will always remember
I'm so happy that Kiwi Experience was the one to show me the amazing country of New Zealand! Every time you stepped into the bus, the driver would make you feel welcome. On the road the driver presented facts, local secrets and other fun stuff along the journey, which made me understand the country, it's people, and history much easier and on a deeper level.
BenjiH • 6 years ago
Great Milford explorer
I bought the Milford explorer as an add-on to my trip. The driver (Duckie) was awesome, made the best use of the weather conditions for the trip and taught me so much about the area. Kiwi Experience is the best way to see NZ!
Jess • 6 years ago
Great way to see the islands!
Overall we really enjoyed my time on the Kiwi bus! We had Pinky as our driver and he was a good laugh, helpful and very knowledgable! We did Auckland to Auckland and I wish it was made clearer that you go back to the same places on the way up - if I had known this I would of just stoped I’m Christchurch as we just spent so long on the bus everyday and it was quite boring. We made so many great friends on the bus that I will be in touch with while travelling around to other countries as it really is a sociable tour - without them my trip wouldn’t have been the same!
Louisa • 6 years ago
Fun and easy way to get around NZ!
This was a really easy way to get around New Zealand in an affordable way. The buses generally were very comfortable (although did have 2 replacement buses at two different points of my trip). All the drivers I had were very knowledgeable about the country and all of the activities. The low light for me was the visit to Lake Mahinapua - it felt like a school trip and 'organised fun'.
Grainne • 6 years ago
Great Experience and Customer Service
Glad I got to see so much of New Zealand in such a small amount of time/ Loved the flexibility of the travel Majority of driver guides were extremely friendly and helpful
Melissa Moorhead • 6 years ago
Amazing Kiwi Experience
I had the best 3 weeks ever travelling around New Zealand with the Kiwi Experience. Before booking my bus pass, I was nervous about travelling on my own but as soon as I got on my first bus in Christchurch I realized that there was lots of fun like-minded solo travelers like me on the bus. The drivers were really helpful in sorting out accommodation, booking activities and giving advice on best places to go. Thanks to my drivers Arias, Guy & Guy, Fraser and Ben, you guys were always up for a laugh and you made our trip really fun! I met so many lovely people and seen beautiful places and I know that only happened because I was travelling with Kiwi Experience, I would recommend this to anyone who is young, fun and adventurous.
Natalie • 6 years ago
Great trip
I travelled 1 month with Kiwi Experience in New Zealand and i really enjoyed it. It was the best way to get from one place to another and to get to know some people especially when you travel by yourself.
Danielle Patterson • 6 years ago
Great experience but needs an app
The kiwi experience was a really good way to get around New Zealand as a young (18-25) backpacker. They stop off at beautiful places, sort out your first nights accommodation and help out with activities meaning you have to do minimal prep. I think they would really benefit from having an app. One of the selling points of kiwi is that you’re flexible and can make it your own trip however in peak season it was hard to change buses in certain places, and if there was an app available telling you how many spaces the bus in front has I think it would encourage people to be more flexible. Drivers were great, very informative, friendly and funny.
