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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Ebba Lewenhaupt • 6 years ago

★★★★★ ★★★★★

There's nothing quiet like it!

I was really a lot more impressed than I ever thought I would be! Of course, some people may say it can be chalked up to luck, as my favorite point was the people you met along the way, but thats just not true at all. The atmosphere was great, which of course made all the great people there happy, the drivers helpful and informative, and the places you saw and admired were a big point as well. If you want to go to New Zealand, but don't know where to start, please, i beg of you, do it with Kiwi!

Christin • 6 years ago

★★★★★ ★★★★★

Supersweet

Hey there..I am travelling with Kiwi since the 7th Jan. I like it a lot so far - very flexible to travel with you, when I called you always found a way to help me with further plans or even individual trips without the bus, short stops for food or photos, (mostly) friendly drivers and fun time on the bus!! Especially I had a great time with Natalie Grant, Jonty, Stretch, Ben, Wiggles and the driver who also does the Milford Sound (forgot his name, but he was very funny!) Appreciated this time, big thanks!! x

Catameringue1987 • 6 years ago

★★★★★ ★★★★★

I love Kiwi Ex <3

Thank you Kiwi Ex for the most incredible trip - I spent 3 weeks on the Sheepdog Route and because I was on the Christmas bus with Fraser, many of us stayed together for our whole trip and had the best time together. Hail to the bus driver and hakuna matata! <3 I'm already planning to come back to New Zealand!

Lorna • 6 years ago

★★★★★ ★★★★★

Great experience

I bought my ticket way in advance on a friend's recommendation and glad I did. Based on recommendations we were able to plan our extra days ahead. It meant we didn't have as much flexibility but it took the stress of being on wait lists etc off. We tried to do research on activities ahead of time but it wasn't very easy as there was no definitive list with prices etc. This made it hard to budget, as the drivers would hand back the forms day of and we wouldn't have a lot of time to decide if we could afford it. However, for the most part drivers gave a decent amount of information. The drives were never too long with plenty of toilet stops and stops for walks/lookouts. Depending on the driver, you get a bit of information along the way too. Overall I had a great time on the bus, it's a good way to make friends while travelling and we stopped in places you might not know about if travelling on your own. Definitely worth it.

Sofi • 6 years ago

★★★★★ ★★★★★

Perfect for Backpackers

My friend and I have traveled with KiwiEx for around two month. Most of the drivers are very nice and helpful. It’s easy to have a nice chat with them. We would definitely recommend KiwiEx. We would recommend not to book every accommodation through KiwiEx. There are so many hostels who are way better. River Valley is such an unnecessary stop. No wifi and way to expensive activities!! It’ s sad that every driver does different stops on the way. For example two friends of us , who also traveled with KiwiEx did stop at the Blue Pools but we didn’t unfortunately . Another positive aspect of KiwiEx is that you meet so many people from around the world.

tomb94 • 6 years ago

★★★★★ ★★★★★

Incredible trip!

Without a doubt the best way to travel New Zealand!

Leslie • 6 years ago

★★★★★ ★★★★★

Incredible experience

From coromandel down to the Caitlins area, breath taking views!

Maximilian • 6 years ago

★★★★★ ★★★★★

Great experience

I bought my bus ticket half a year ago. Best decisiin i have made.

Andy • 6 years ago

★★★★★ ★★★★★

Awesome journey!

I'm happy for choosing Kiwi Ex as a way of travel. Made my life so much easier and also made the journey more memorable by showing some cool places that I would surely have missed on my own. Most of the drivers were very friendly and helpful and I'm forever thankful for their effort in making it best possible journey for all the travellers.

Miss Sophie • 6 years ago

★★★★★ ★★★★★

Amazing Tour!

I nearly booked a fix tour and then decided to see what else was on offer and found the Hop on Hop Off Buses from Kiwi Experience. I then put my own personal tour together (2 days here, 4 days there) booked my additional nights and voila my Kiwi Experience Tour was born. It was great, we had super friendly and fun bus drivers, wonderful places we visited, amazing activities on offer (like Swimming with Dolphins). I loved it. Highly recommendable!

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