We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.
Some of our passengers stay in touch for years to come. We love that!
Reviews
Rating Snapshot
Overall
KittyW • 6 years ago
Don’t think just book it and thank me later!!!
I was recommended the kiwi experience from a friend that did it last year. I did it January to February (would recommend this time) and could not recommend it enough. Not only have I made friends for life but I have made memories that will will always remember! I travelled alone and so this was such a great way to meet people. The kiwi experience is so well organised and thought out to every little detail. The drivers are the stars of the experience and will help with any questions and giving advice. The staff on the phones and over email are so helpful! For example I lost my jumper and they helped me get it back! If you asked me to think of any negatives or complaints I would really struggle and can honestly say this has been the most amazing experience of my life and has given me a love of New Zealand I dont think I would have got otherwise. A tip I would say is to get the kiwi experience app it will be your bible, and to do the bay of islands and milford sound trips! They are both so beautiful in their own ways! And for activities I would go swimming with dolphins in Kaikoura and 100% do the Maori village in Rotura!!! So in conclusion 10 out of 10 would recommend to a friend... have I been complimentry enough?
PoppySW • 6 years ago
Mostly Great Experience
I did two separate trips with Kiwi, one better than the other and one ending with me being abandoned at the side of the road (no fault of the drivers) It makes a difference where you start your trip and friendship groups have already been formed if you join too late, and or people are on wind down. They over book their buses so waitlisting is common and why I was abandoned with no alternative offered to me. Great activities all over the islands and a beautiful country to visit. Mixed feelings about the tours, very friendly group on my second trip not so much on the first. Luck of the draw perhaps? Research carefully before buying!
Peter • 6 years ago
Great 4-berth van. Great country
Picked up the van at Christchurch with no fuss and great service. They give you a brilliant sat nav which is accurate and has 1gB of WiFi included. We (wife and I) travelled throughout South Island over quiet and beautiful roads. I loved driving the van - reliable and fast.
Sarah • 6 years ago
Great experience and the best driver
The kiwi experience bus was a great way to see all the highlights of New Zealand, and a great way to meet people. Giggles (Cory) is an amazing driver! I had a few other drivers along the way and at one point I purposely changed my plans to get back on Giggles’ bus. He’s an excellent driver-friendly, organized, funny, responsible!
Sarah • 6 years ago
Best trip ever!
I am so glad I went with kiwi experience when planning my trip around New Zealand! It was simple, fun, took me to all the hot spots that I wanted to check out, and allowed me to truly experience all New Zealand had to offer. Plus, I met lifelong friends on those buses!
Hannah19 • 6 years ago
Sweet As!
I'm sooo happy, that I chose Kiwi Experience to travel the South Island with and I would defenitly do it again!
Penny • 6 years ago
A convenient and affordable way to see New Zealand
The kiwi staff make every effort to give their guests what they want. Super flexible.
Elsie • 6 years ago
Most amazing experience ever!!!
I came on the Kiwi as a solo traveller and had the best time ever! All the driver guides were friendly, helpful and inclusive. The activities were all great, but there was no pressure to sign up to them if you didn't want to do them all. There was a brilliant atmosphere both on the buses and at the hostels, with so many solo travellers or people in small groups who were wanting to make more friends. The Kiwi bus took very little organisation due to the helpful driver guides and staff over the phone. Would recommend this to people of any ages/backgrounds!
Butler • 6 years ago
A great way to see New Zealand
Following purchasing the Whole kit and Caboodle I didn’t know what to expect. I had my worries but following completing my time on the bus, I have thoroughly enjoyed my time! Great information, pleanty to do and see in a short amount of time. For someone that didn’t have anything organised at all! Other than flight and bus ticket! I have done so much and knackered myself out but great fun for being able to see so much and do so much. I’ve never done something like this before and enjoyed the expereience.
Snekke • 6 years ago
Great way to start an amazing journey!
Great way to start our trip of!! sweet drivers ready to help and guide you with everything! We loved that they had so many offers on activities, we would highly recommend this if you are starting a longer journey, we loved that we felt like backpackers but so much of the time we were helped out with planing and accommodation!! But prepare for loooong drives - and quite busy and full busses in peak season
