We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.
Some of our passengers stay in touch for years to come. We love that!
Reviews
Rating Snapshot
Overall
Nat88 • 8 years ago
Unforgettable experience!
Great way to see NZ if you're short on time or you're not sure where to visit. More than just a tour!
Beca • 8 years ago
Great bus overall but a few let downs
The kiwi experience bus is a great way to get around New Zealand with awesome routes and stops, and well informed drivers to take you along the way. Met some really great people and enjoyed the extra stops in the daytime - places you wouldn't know about otherwise! The communication with the office needs to be better, we were left in Wellington as the office failed to communicate our pick up point to the driver, and the drivers will leave without you if you aren't there without bothering to call or find you, so be warned! Otherwise a great trip, useful that the bus book you into hostels but there are often cheaper alternatives in the stops too!
Graceybaby • 8 years ago
Fantastic, fun and fully recommended!
I booked with Kiwi Experience as a couple friends had done it in previous years and said it was the best way to go. With little more information than that I went online and booked my ticket and from day one it was all positives and could not fault it. Very knowledgeable driver guides good fun atmosphere and great options for activities at every stop no matter what way you're feeling that day, what your interests may be or what age you are! And any questions you might have can be easily answered by your driver leaving you fully informed on any place or any activity! I couldn't find anything that would make me regret going with this company.
Little Willy • 8 years ago
Awesome experience!!
Spent two months in NZ hopping on and off the kiwi bus - was mint
Cse • 8 years ago
Loved Kiwi Experience
I have just completed 5 weeks travelling in New Zealand with Kiwi Experience and it was great, I had the best time. There was such a large variety of activities to choose from to suit all interests and budgets, everything was so well organised, and it was great to have the flexibility and be able to choose what we did and how long we spent in each place. To top it all off, I met a great group of people which made the trip so much better.
Arsenicky • 8 years ago
Great trip but unsatisfactory vehicle!
We took 2 Britz campervans (Explorer and Voyager) for 5 days. This was our second time travelling in campervans after first experiencing with Maui 4 years ago. Pre-trip: Reservation team was superb especially Mr Alexandre Roubin who assisted me not only with campervan booking but addtional car rental as well Pick Up at Christchurch: Was pretty quick but no proper explanation was given on how to operate vehicle (ie how to refill water, discharge waste, power up etc). Ended up facing difficulties and had to learn from mistakes during the trip Vehicle positives: Sleeping bunks were very comfortable. Linens and blankets were clean. Full set of cutlery was great! Vehicle negatives: Leaking at the back causing watet to sip into sleeping area (refer picture attached). Unfortunately, it rained during our second last night at Te Anau and sleep was interupted when our faces were sprinkled with rain water. Drawers were loose even when locked and it keeps opening while driving. Electricity cable for our Explorer unit was loose, whereas power points for our Voyager unit wasnt working at all eventhough was connected to the power supply outside. Drop off at Queenstown: again, swift process and was done within 10 minutes. Assisted in getting us a cab to the hotel as well Conclusion: whilst the service was generally great, condition of our vehicles were unsatisfactory compared to 4 years ago when we had our Maui.
Faisal • 8 years ago
Kiwi Adventure!
Most memorable trip ever. Perfect!
Vodka Water and Parmasome • 8 years ago
Amazing experience
From start to finish it was amazing. Great views and activities during the day and partys at night time. Meet some amazing people along the way and some good friends for sure. The bus drivers where brilliant. Went above and beyond to help with anything and where brilliant crack. Definitely recommend to anyone you wouldn't regret it 100%
Sille A • 8 years ago
Sweet as trip!
When I started my trip I didn't have any expectations to Kiwi Experience. But I must say I was happily surprised. The bus drivers are so kind and helpful. and they bring so much entertainment and fun to the trip. furtermore kiwi experience helps you with everything from accommodation to where the best burger place in town is. In between cities the bus drivers talks about history of the towns and takes you to beautiful walks which I loved.
JessUK93 • 8 years ago
I've had the time of my life!
I bought my pass well in advance of arriving in New Zealand and wasn't a hundred percent sure how it worked. I popped into the kiwi experience office in Auckland and they couldn't have been more helpful! Explaining everything and helping get a rough itinerary in place. I started my journey a few days later and two months on I've just finished. ITS BEEN THE BEST EXPERIENCE OF MY LIFE! I met the coolest people on the bus and we even ended up travelling together - so good for a solo backpacker looking to meet people. I've seen beautiful places I could only dream of and tried things I never thought I could or would. And it's all thanks to the big green bus. I've LOVED my kiwi experience and all 10 drivers I've had whilst hopping on and off. I wouldn't even pause for thought before recommending Kiwi Experience to anyone - young, old, couples, solo's, friends - I met all of these on the bus. I'm already planning when I can come back for more.
