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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

JessUK93 • 8 years ago

★★★★★ ★★★★★

I've had the time of my life!

I bought my pass well in advance of arriving in New Zealand and wasn't a hundred percent sure how it worked. I popped into the kiwi experience office in Auckland and they couldn't have been more helpful! Explaining everything and helping get a rough itinerary in place. I started my journey a few days later and two months on I've just finished. ITS BEEN THE BEST EXPERIENCE OF MY LIFE! I met the coolest people on the bus and we even ended up travelling together - so good for a solo backpacker looking to meet people. I've seen beautiful places I could only dream of and tried things I never thought I could or would. And it's all thanks to the big green bus. I've LOVED my kiwi experience and all 10 drivers I've had whilst hopping on and off. I wouldn't even pause for thought before recommending Kiwi Experience to anyone - young, old, couples, solo's, friends - I met all of these on the bus. I'm already planning when I can come back for more.

PomDave • 8 years ago

★★★★★ ★★★★★

Northland holidays

We traveled around northland in our camper and enjoyed every second of it. Mighty made it very easy to pick up and we were on our way (once we got out of Aukland traffic) we spend 5 days 4nights in the camper and loved it. having never been in one before it was so nice to arrive at the camp ground and have everything already set up and have cold beer in the fridge. Saw some great sights on the road and stayed in some beautiful places in the far north- even saw wild kiwi. Highly recommend. Drop off was easy too. We were in a bit of a rush to get to our flight and Mighty were so helpful and fast in the checking out process.

ElliotW • 8 years ago

★★★★★ ★★★★★

Great driver guide, made the whole trip!

A large group of us travelled down from Auckland with Kyle. His knowledge of the country and passion for his job was evident from minute 1, and the whole route was a much richer experience with him behind the wheel. A lot of a large group we travelled down with even adjusted time in places to make sure we could stay with his bus! Weather in Franz wasn't our best friend and sadly a few of us has to say goodbye to Kyle here, but we made sure we found out what day he was doing Milford, just to say hi again! Other drivers were also great, but had a tough time living up to the high bar Kyle had set. There's a few stops I'd like to see being a two night stay, hot water beach and Wanaka. But other than that most stops were good with the recommended stay. With other drivers it seemed there was a sense of resentment for those deciding to stay in other hostels (?!), not quite sure why. Milford was a long day so can understand the necessary stop in Invercargil. But also... Invercargil??? The low point of the trip by a long way. Dunedin was great so would say if people have the time for the deep Sotuh they should be encouraged to do more time here too. Activities were fairly priced with kiwi discount, and no pressure put on passengers to participate. The amount of free walks offered was good, and again no pressure put on everyone to always do them. The wifi on the bus is cool, but should have an option to purchase additional data. Most passengers would take this up. I was really surprised by the lack of toilet on the modern buses, but the frequency of toilet stops didn't make this a problem. I'd really recommend screening the fellowship of the ring film on the way to hobbitton on the bus too. Overall a great experience and truly made by the quality of Kyle as a guide. Top guy! Pleasantly surprised by how far it was away from the big green f**k bus rep, so would recommend to most friends. Sweet as!

Corn • 8 years ago

★★★★★ ★★★★★

Great way to see NZ for the first time!

I Spent a month on the bus and had a really great time traveling! I found it hard to enjoy some of the recommended accommodation but i guess that was expected at the cheap hostel prices. Bus drivers where all friendly and the social aspect of the bus tour made it easier as a solo traveler to meet new people!

Maarten VG • 8 years ago

★★★★★ ★★★★★

Perfect way to travel through New Zealand!

After listening to the stories of people who already travelled with Kiwi experience, it became very clear that this was tHE way to travel. No worries bout what to do when, all information was provided in time. Thank you for the wonderfull exerience.

JTR1990 • 8 years ago

★★★★★ ★★★★★

The best way to see an AMAZING country

Decide on kiwi instead of a self drive camper and could not have been happier with the decision! The trip was fantastic and our driver for the majority (HB) could not have been better! He was always on hand to make sure we had everything possible to enjoy the tour to its full potential! This guy will be one of the best once he has the experience behind his knowledge and enthusiasm!

Annelied123456 • 8 years ago

★★★★★ ★★★★★

Good trip!

I found the kiwi experience a great way to travel around new Zealand. You get to know a lot of new people, don't need to worry about traffic, see the most interesting places and get good deals on activities. A lot depends on the bus driver though.

Roxyharps • 8 years ago

★★★★★ ★★★★★

Fab trip, would highly recommend

Really enjoyed this trip, informative and made travelling around NZ incredibly easy. The experience definitely depends on the driver but the majority are great.

CS93 • 8 years ago

★★★★★ ★★★★★

Such an amazing experience!

Bought this pass on the advice of a friend who had been with kiwi and loved it. Such great value for money, you really feel like you've seen the country, meet some incredible friends and experience the most amazing things. Having such helpful drivers who help you with accommodation and excursions made it all so easy for a first time traveller. Couldn't recommend it highly enough!

Lena • 8 years ago

★★★★★ ★★★★★

Best trip ever!

I bought the pass a month ago and I have to say, that it is a perfect way to travel through nz. All the spots are beautiful and the drivers are very funny and helpful!

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