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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Marv • 8 years ago

★★★★★ ★★★★★

Lots of fun!

In my opinion the easiest and most fun way to experience New Zealand.

ABJ • 8 years ago

★★★★★ ★★★★★

The best way to travel New Zealand

The drivers are absolutely fantastic. We had Simon and Lisa throughout are time, they were friendly, funny and incredibly helpful. Although I thought it was expensive at first, it was worth every penny. It takes all the hassle out of travelling, as accommodation and activity are all sorted for you. By the end of our time, we had formed a great group of friends just through travelling with them on the bus, which meant we had a great crowd to go out with when we got to Queenstown. Couldn't not recommend Kiwi Experience and New Zealand as a country to travel enough.

Holly • 8 years ago

★★★★★ ★★★★★

The best country!

Im so happy I shoosed go travel to NZ and doing it with Kiwi experience maked it even better!

leadenise • 8 years ago

★★★★★ ★★★★★

Great way to travel around NZ!

I decided to book a pass on the Kiwi bus because I was looking for an organized and fun way to explore the whole country in a short amount oft time. It is definitely what I was expecting and I loved all the walks wie could do at several bus stops. The drivers are all really cool people who try their best to help you!

klou • 8 years ago

★★★★★ ★★★★★

Kiwi Experience of a liftetime

I would 100% recommend Kiwi Experience to ALL of my friends as it was the experience of a lifetime. It wasn't just a bus; you had AMAZING drivers who were your tour guide and knew so much and were so passionate about their own country. I loved the fact that we stopped off in between journeys to go on trail walks and alongside the Tongariro Crossing I don't think I've walked so much in my life because of it, haha! I thought it would be like the Greyhound in Australia but it is NOTHING like that at all, it's a friendship environment!

Amy1992 • 8 years ago

★★★★★ ★★★★★

Fantastic experience and life long friends

3 weeks exploring a beautiful country with amazing people. Kiwi experience took the stress out and put the fun into solo travelling.

Nzclimb • 8 years ago

★★★★★ ★★★★★

Great! Just as expected.

Overall this was the best way to travel if you want to see as much as you can of New Zealand. Kiwi Bus was reliable and convenient. The bus drivers take good care of you (even if some of them do it very grudgingly). There were options and discounts for all lifestyles, activity level and interests.

Anna20 • 8 years ago

★★★★★ ★★★★★

So happy with my experience!

I am so happy with my experience of Kiwi experience. From the beginning when I went to the office in Auckland til the very end of my trip. I got a lot of help with my travelplans, with recommendations on where to go/stay extra under the amount of time that I had and which activities to do under my budget. Since I was travelling alone it was also great way to meet other travelling people. The drivers were really good; helpful, informative, cheerful and funny. Even though my journey got a bit interrupted by the earthquake I got a lot of help puzzling my plan back together. Overall, a really good experience!

Sam W • 8 years ago

★★★★★ ★★★★★

Fantastic time!

New Zealand is incredible in every sense of the word and the Kiwi Experience made it much easier to access all the best places quickly and in relative comfort. It's not luxurious in any way, but for a young couple it was ideal - lots of similar aged and minded people, lots of activities and not too expensive accommodation. Only issue was having to leave good groups on minimum time when you wanted to stay extra nights in places.

PrinceOfIceland • 8 years ago

★★★★★ ★★★★★

Took me out of my confort zone

Did already write a long review but my phone ran out of batteri so you get this instead Did the northern round-up and the bay of Islands and I loved everything except Base hostel kinda low standard hostel so I always used YHA instead recomendation from other kiwi travellers much better. The drivers are awesome shout out to Lisa & Fly

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