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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Ditte • 8 years ago

★★★★★ ★★★★★

Amazing experience

It was a really great way to see new zealand in a short amount of time. I had so much fun in nz and was amazed by all the beautiful places I saw.

Wendle • 8 years ago

★★★★★ ★★★★★

Life changing

Kiwi Experience is it. Simple as that. If you want to experience New Zealand, and I mean learn about its legends, learn about its history and learn about its people, then this is the way to do it. Every single person I spoke to, dealt with and got to have as my driver was, without a doubt, dedicated to their bones. Leaving the experience was the sadest moment of my trip. Saying goodbye to a slightly drunk Murray, with his cuddles that last a life time, was horrid and I'm already making plans to come back for another one! You WILL not regret joining the big green bus

Meg • 8 years ago

★★★★★ ★★★★★

Incredible experiance!

I bought this a couple of months before the trip and was slightly unsure- it was the best desision, an incredible way to see all New Zealand has to offer and meet incredible people along the way!

Chloejl37 • 8 years ago

★★★★★ ★★★★★

Brilliant time

activites were great, organisation of the driver could have been more clear but everything slowing got into place. Had an amazing experience and so happy we went!!

SRKH • 8 years ago

★★★★★ ★★★★★

Perfect for solo traveller!

Kiwi experience is perfect for solo travellers looking to meet travel buddies! Just be at the bus stop on time and everything is sorted for you. Good: amazing drivers, cover all of NZ, can reuse your pass, so many activities, incredible experience! Not so good: v limited wifi with blocked travel websites on bus (so annoying!), book you into more expensive hostels with no wifi (base nomads), didn't realise ferry not included.

Anne91 • 8 years ago

★★★★★ ★★★★★

Awesome experience!

I bought the backyard pass a year ago and I couldn't have found a better way to travel NZ. I saw a lot of beautiful places and made heaps of new friend in the bus.

Amy • 8 years ago

★★★★★ ★★★★★

Best way to experience NZ

Kiwi ex made sure our time in NZ packed with beautiful places and amazing experiences, and our driver Mike was brilliant!

sweetdreamer8 • 8 years ago

★★★★★ ★★★★★

Good way to see a lot in a short amount of time

I am a photographer and only had 3 weeks to see both islands, so my pass allowed me to see more than I could have any other way.

Marf • 8 years ago

★★★★★ ★★★★★

Stress free and action packed

I was a little wary of this experience due to some comments online about it being a total teenage party bus (I am 26 and my boyfriend is 30) but I've found the experience very rewarding. I feel you can join in with the bus and its activities as much or as little as you please. The free activities are what make the bus so good to be on, I particularly enjoyed travelling around the North island because of them. I found most drivers very helpful and informative although they aren't all of the same standard! Some of the hostels you have contracts with are shoddy so I often stayed elsewhere. To improve I think you should relax your wifi policy to allow people to at least pay for more than 300MB and also allow them to look at booking sites like Bookme and Hostel world. I think it might also be worth adding a few more stops into the South Island route as there are too many long and boring drives.

Mmm • 8 years ago

★★★★★ ★★★★★

Good fun

Good month in nz, meeting new friends with helpful drivers

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