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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Annamarc • 8 years ago

★★★★★ ★★★★★

Great experience, 'met a lot of great friends

We got stuck in kaikoura , because of the earthquake, but because of that we met some great friends and the following journey was perfect

nnicoleec • 8 years ago

★★★★★ ★★★★★

Such a great experience

By far the best, easiest and most fun way to see New Zealand!

Amy and Daniel • 8 years ago

★★★★★ ★★★★★

Unforgettable travel and awesome drivers

We bought Sheepdog pass on 29/02/2016(Leap) and got a free Bay of islands add-on.We enjoyed the whole sweet journey so much that we will come again in the future with our friends.we appreciate all you have done for us.

Ditte • 8 years ago

★★★★★ ★★★★★

Amazing experience

It was a really great way to see new zealand in a short amount of time. I had so much fun in nz and was amazed by all the beautiful places I saw.

Wendle • 8 years ago

★★★★★ ★★★★★

Life changing

Kiwi Experience is it. Simple as that. If you want to experience New Zealand, and I mean learn about its legends, learn about its history and learn about its people, then this is the way to do it. Every single person I spoke to, dealt with and got to have as my driver was, without a doubt, dedicated to their bones. Leaving the experience was the sadest moment of my trip. Saying goodbye to a slightly drunk Murray, with his cuddles that last a life time, was horrid and I'm already making plans to come back for another one! You WILL not regret joining the big green bus

Marf • 8 years ago

★★★★★ ★★★★★

Stress free and action packed

I was a little wary of this experience due to some comments online about it being a total teenage party bus (I am 26 and my boyfriend is 30) but I've found the experience very rewarding. I feel you can join in with the bus and its activities as much or as little as you please. The free activities are what make the bus so good to be on, I particularly enjoyed travelling around the North island because of them. I found most drivers very helpful and informative although they aren't all of the same standard! Some of the hostels you have contracts with are shoddy so I often stayed elsewhere. To improve I think you should relax your wifi policy to allow people to at least pay for more than 300MB and also allow them to look at booking sites like Bookme and Hostel world. I think it might also be worth adding a few more stops into the South Island route as there are too many long and boring drives.

Meg • 8 years ago

★★★★★ ★★★★★

Incredible experiance!

I bought this a couple of months before the trip and was slightly unsure- it was the best desision, an incredible way to see all New Zealand has to offer and meet incredible people along the way!

Chloejl37 • 8 years ago

★★★★★ ★★★★★

Brilliant time

activites were great, organisation of the driver could have been more clear but everything slowing got into place. Had an amazing experience and so happy we went!!

SRKH • 8 years ago

★★★★★ ★★★★★

Perfect for solo traveller!

Kiwi experience is perfect for solo travellers looking to meet travel buddies! Just be at the bus stop on time and everything is sorted for you. Good: amazing drivers, cover all of NZ, can reuse your pass, so many activities, incredible experience! Not so good: v limited wifi with blocked travel websites on bus (so annoying!), book you into more expensive hostels with no wifi (base nomads), didn't realise ferry not included.

Gab • 8 years ago

★★★★★ ★★★★★

Time of my life

Choosing to go with the Kiwi Experience bus was perfect for me! It completely cut out the stress of having to rent a car and find all the little hot spots. Loved my drivers and all the people I met along the way. Memories to last a lifetime.

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