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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Mygind • 8 years ago

★★★★★ ★★★★★

The best way to see New Zealand

Everything was very easy, and the staff was so nice!

Alexandra • 8 years ago

★★★★★ ★★★★★

Great honeymoon in a campervan

We had a great trip in NZ thanks to a very well equipped camper van. Everything is easy to use aboard. The facities connections are very easy to fill fresh water or dump grey waters. We really appreciate the very usefully wireless connexion and the Campermate apps. It was easy to drive even when you are not used to keep left! Just a blind spot which can be sometimes stressful.

Janine • 8 years ago

★★★★★ ★★★★★

great holidays in your campervan!

The camper was great to travel all over the country. Everything was fine.

Katharina17 • 8 years ago

★★★★★ ★★★★★

awesome trip

I bought the kiwi pass about two weeks before I started. I went two times to the office in Auckland. The first time it was for asking how it works, I wanted that somebody explain it to me. I got the kiwi brochure and the girl on the front desk ask me some questions. I left the office but unfortunately I didn't really knew more about how it works. Nevertheless I chose kiwi experience for travelling through the country. I went again to the office and I tooks only five minutes to book. I got only a sheet with my number and some dates where I'm already booked for the bus. I was a bit confused, I was not sure how it will work. I ask the girl an the front desk and she said, no worry now you can start "only" hop on - hop off... I thought okay maybe it's really so easy. A few days before I got really trouble with myself, because I knew nothing about it works. It was very difficult to find out more about over the homepage, because it's really hard created. Anyway, after I started I realized how it really works, and since this time I became more relaxed... But that's not the right way, you should more explain in advance and you would take the time to explain at the front office and on the telephone. While the travel time it was sometimes really difficult to caught somebody at the phone, the waiting time was to long...! And unfortunately it's not so easy with hop on - hop off as you advertise!! In the summer time, it needs definitely more planning in advance, otherwise it could be that you have to stay for a couple more days in one place wich is really annoying!

Ollie94 • 8 years ago

★★★★★ ★★★★★

Rememerable (kiwi) experience!

Enjoyed travelling with the kiwi experience bus. Really liked that the bus drivers showed us around and told us stories about the surroundings. Only bad thing was that it was a bit boring to have to book everything (pick up etc) so long in advance. Had a really good time though and met a lot of amazing people!

Epoh • 8 years ago

★★★★★ ★★★★★

Perfect for easy travels

This was the perfect experience for first time travellers, made it so easy that the only thing you had to think about was enjoying the country!

Bry • 8 years ago

★★★★★ ★★★★★

Had a great time

Had a fantastic time with kiwi experience, but kiwi experience should provide more advice and information about the way it works with 'hop on/hop off' as many people did minimum time and then had loads of time in the last place they were at as they didn't know properly how it worked.

HanF8 • 8 years ago

★★★★★ ★★★★★

Great experience!

Best way for a solo traveller to see New Zealand!!

Salil • 8 years ago

★★★★★ ★★★★★

Kiwi South Island Hop On Hop Off

I loved the whole Kiwi Experience trip. The Driver was superb, quite informative and fun and would sort any issues on the fly. Overall great trip

Nivette • 8 years ago

★★★★★ ★★★★★

So far so great!

Kia Ora! My name is Niamh and I'm just another fellow traveller taking in the beauty of your fabulous country. I bought my Kiwi experience ticket with you 2 months ago and I am so happy that I did. Your bus has brought me to so many beautiful places already, and I love the freedom of hopping on and off as I please, something I've been taking great advantage of considering I'll be staying here an entire year! I couldn't recommend your bus more, from the fabulous people you meet on board to the quirky and upbeat bus drivers who are always ready to help you out. It is clear to me I will have an excellent year in New Zealand, travelling with the bus of my dreams.

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