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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Taylor • 8 years ago

★★★★★ ★★★★★

Most amazing trip

New Zealand was the time of my life! Everything with Kiwi is so nicely organized I didn't have to plan anything but buy a plane ticket to the country and make sure I got on the bus in time! All the bus drivers I had were very knowledgeable and fun! All the hostels we stayed at were super cool! The best part was the amazing people I met on my bus. We became so close and that really made my experience a great one

Mr_travel_man_420_blaze • 8 years ago

★★★★★ ★★★★★

Really enjoyed it

Informative and helpful drivers. Great stops and activities. Would 100% recommend to a friend. Gutted I can't do it all again!

Stanners • 8 years ago

★★★★★ ★★★★★

Well thought out tour

I brought the full package at start of march and have finished after 8 weeks on the road. The drivers are very knowledge and always happy to help. Using Kiwi gives you the opportunity to learn the history of the country and places you visit. The stops at points of interest along the way break up the journey well and the group's are generally positive about everything

Chicago123 • 8 years ago

★★★★★ ★★★★★

Guy! Guy! Guy!

Such an amazing two weeks. If you can get Guy as a bus driver- do it! He makes the long bus rides so fun and goes great lengths to ensure every single one of his passengers has a great trip.

Ellen564 • 8 years ago

★★★★★ ★★★★★

Had a great time

Overall I had an awesome time. It rained almost the entire time I was there but my bus drivers really tried to help us get our money worth. I really appreciated when our drivers tried to help us when things went wrong and the kiwi office staff was always very helpful. It was super easy to change our bus route! That being said the bus driver made the trip. When we had a good driver we had an amazing day. When we had a less then stellar driver our day was not good. Our first driver Luke was amazing! He was so helpful and fun. I give him 10/10. I would totally recommend kiwi experience and probably would have had a better time if a cyclone had not just hit New Zealand.

Ellie • 8 years ago

★★★★★ ★★★★★

Amazing experience

I bought a kiwi package mainly just as a means of transport to get around New Zealand, but it turned out to be so much more than that. Everyone on the bus is so friendly and sociable, it's impossible not to make friends, and some of the people I've met on kiwi experience I know will be friends for life. Accommodation booking and activities are so easy to do through kiwi - you just sign your name on a sheet and you're sorted! The biggest problem is blowing through your budget because there are so many amazing activities on offer! I would recommend kiwi experience to anyone, especially solo travellers - it's easy, fun and you will have the time of your life!

Alex1234 • 8 years ago

★★★★★ ★★★★★

Fun was had

Bought pass in February enjoyed my stay in New Zealand, was against doing kiwi at first and wanted to do it all on my own. In the end decided to use kiwi when I saw a offer on glad I did met loads of great people and went places I probably would have missed out on if I went and did it myself.

Deanna • 8 years ago

★★★★★ ★★★★★

Pretty cool

I had a great time on my kiwiex. Toddy was my driver for majority of it and he is fantastic. I only get left behind once (AJ Hackett Bridge so no big deal).

Tea • 8 years ago

★★★★★ ★★★★★

My Experience

Loved travelling on the Kiwi bus, was reassuring knowing we had the tour driver to ask any questions, also having the help to do our accommodation and activities while on the bus!

Kat • 8 years ago

★★★★★ ★★★★★

Super cool experience

I bought this ticket because I wanted to meet people from other countrys and travel New Zealand...exactly what happend

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