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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Alree • 8 years ago

★★★★★ ★★★★★

Awesome time

I bought this 1 week before i started the trip- best decision i've made

BecksF • 8 years ago

★★★★★ ★★★★★

Stress free way to travel NZ!

Met an amazing group of now very close friends, it was so easy to book all activities and accommodation through the bus. Definately is what you make it so get involved and do it!

Mrs Voicu • 8 years ago

★★★★★ ★★★★★

Best bus tour

We'd wonderful experience in NZ and this was only because Kiwi experience team is so well organised and helpful. We loved each place We've been and I can't highly recommend the tour and New Zealand. Best country & best bus tour ever! Thank you Kiwi experience

Chip shop 48 • 8 years ago

★★★★★ ★★★★★

Buzzing belly button!

Every moment was wild on the bus and my belly button was always full.

liz • 8 years ago

★★★★★ ★★★★★

pros & cons :)

For an amateur/inexperienced traveller, or experienced traveller wishing to meet people and not have to do a lot of planning, Kiwi Experience is a good choice! I chose to do the South & Sound route, which worked best for the amount of time I had (I'm a student from the United States studying in New Zealand for the semester, and I did this trip over my term break). Pros: met so many awesome people, got to explore interesting places, didn't have to do a lot of planning, learned a bit more about different parts of the country. Cons: it's not unreasonably priced but it's not cheap, especially if you're a student with a budget! Also, many of the places we went were a bit touristic, which is not always a bad thing but these are the places that everyone tends to visit, and so they can be a bit crowded and/or commercial. You might not mind this, but I tend to prefer quieter places where everyone isn't trying to sell you stuff, and where you don't have to spend a lot of money to do fun things (Queenstown was the worst for this, unless you have a car or bike to go outside the town). Also, I would recommend looking ahead of time at the hostels in each location, because although Kiwi Experience guarantees accomodation for the first night at all of the hostels they are partnered with, some of these hostels are a bit commercial and not very "homey," or don't have much character. Again, this is just my personal preference. If you have more time and the resources to do it, I'd also highly recommend staying more than the minimum amount of time in each place and going to nearby attractions or places a bit further off the map! I enjoyed every place we stopped, but if I'd had more time it would have been nice to explore and get to know the areas better. Overall, travelling with Kiwi was an excellent experience, especially when you have a good bus driver and fellow passengers! The people were what made this trip for me.

Pheebs • 8 years ago

★★★★★ ★★★★★

Pretty cool

I bought the tiki trip a few days before I started for half price - which meant it was good value for what I got. Was happy to find out Milford sound was also part of the ticket.

Alex 94 • 8 years ago

★★★★★ ★★★★★

good experience

Good journey. You should try to get the passengers to Kaikoura. So lovely!!!

Libbathena • 8 years ago

★★★★★ ★★★★★

Amazing

Got it on sale so definitely worth it! Love the flexibility of travel, as well as how easy it is to book accommodation & activities through kiwi. Every bus driver I had was so friendly and I met so many awesome people. The app could use updating (maybe so people can book their next sector through it instead of only by phone call), but otherwise a really great experience.

Karinsvensson • 8 years ago

★★★★★ ★★★★★

Adventure of a lifetime!

I am very happy that I chose to travel with kiwi experience. The set-up of the entire trip was great and simple!

BeccaBear • 8 years ago

★★★★★ ★★★★★

The Whole Kit and Caboodle

Bought my kiwi experience pass for a month around New Zealand. Saw everything they had to offer. Kiwi experience was a nice simple way to do a trip on minimal planning, and do all the major activities in a short amount of time. However a lot of places require more than the minimum stay to get more out of the package and buyers should be aware of that limitation. As well accommodation can be purchased much cheaper if booked ahead of time independently.

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