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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5
2352
4
1506
3
243
2
63
1
28

Rachel257 years ago

★★★★★ ★★★★★

Lots of fun!

I saw some awesome things and met some wonderful people during my time on Kiwi experience! Although I was on a more relaxed schedule to some, the ease at which you could book activities through kiwi meant a lot less hassle when you didn't have a lot of time for planning ahead. The drivers were also extremely knowledgeable and helpful in their recommendations. My one criticism is how the trip to Milford Sounds is organised. The bus journey is far too long and so would recommend if possible adding an additional night in a closer location such as Te Anau before the trip rather than going directly from Queenstown and I know many people would agree with me on this.

Stinaw7 years ago

★★★★★ ★★★★★

Loved ig

It was an amazing experience, all the drivers were so funny and told us a lot of great facts about every place that we visited. It was so easy to book all of the activity’s and accommodation, I loved the hole consept of kiwi experience. Thank you

benstravels7 years ago

★★★★★ ★★★★★

The true Kiwi Experience!

The Kiwi Experience is a brilliant way to travel around the whole of New Zealand on any time frame. The flexibility of “hop on, hop off” structure is great when you arrive in a destination and find you would like to stay longer and experience the amazing country. In doing NZ on the Kiwi bus, you travel and make new friends and then do activities all together. You are also likely to do things and go places you wouldnt go without the bus!

Pippilångstrump7 years ago

★★★★★ ★★★★★

Best trip eveeeeer

Me and my friend decided to book Kiwi Experience because we had heard from other people that have been travel with Kiwi that it was the best way to see New Zealand land in and to meet new friends. And I am so happy that we decided to go with Kiwi instead of Stray :). And I agree it is the best way to see New Zealand in, I have seen so much in that four weeks I have been travel that i couldn't imagine and meet new friends that I have contact with now. And this i have to thank kiwi for. Best trip eveeeer. I have one thing more to add and that is that it is so comfortable to go with Kiwi. Before we booked kiwi we thought about to go with intercity but I am happy that we changed our minds because that had been so stressful to plan everything by your own. It really felt being on a holiday when we travelled with kiwi. Be little relaxed for once, it is hard when you are a backpacker. Best trip eveeeeeer.

JenniRuth877 years ago

★★★★★ ★★★★★

Great experience but stick to an itinerary

The guaranteed accomodation and activities took the stress out of travelling around although they did fail to organise my horse riding in Queenstown (the information centre booked me on another tour). The helihike was amazing and the accommodation was nice (although the Queenstown hostel was noisy and you need to call the hostels ahead yourself if you want a private room rather than dorms even though the sheet gives you the option to request it)

Samuel7 years ago

★★★★★ ★★★★★

Horrible check in procedure

Check in took 3 hours and was totally unnecessary -

Kinky minky7 years ago

★★★★★ ★★★★★

Best time ever

New Zealand is so vast that this is a great way to travel, I went in October 2017 so the weather was sill warming up and the busses were getting fuller ,my drivers Ben and Martin where so funny and knolageble they made us feel like a family. The bus was full of amazing outgoing people who all wanted a laugh and to take on every challang, the hostels are hostels and they are clean and for the most part fairly priced, the activertys and awesome! The list I did goes on but here are my highlights (white water rafting in river valley, sky dive in talpo, cannon swing Nevis in queens town, party in lake mannapo, Mouri village in rotaroa, the brabery cruise in Talpo, fraz Jospeh kayaking and so much more. I brought my ticket in there sale worth every penny! Budgeted and then blew my budget bring at least 500 more than you think you will need, for the cheeky drinking :). All in all I have made friends for life and met my partner on the kiwi exspriance, I would do it again in a heart beat, shout out to Hamida and jeramy (Jodie) the new kiwi exspriance bus lads who made Auckland special. Thank to the team who where helpful when wanting to change dates as well as it ment I got to stick around my new mates! You guys rock

JessB7 years ago

★★★★★ ★★★★★

Stress-free way to travel NZ

Kiwi Experience makes travelling NZ so easy! Transportation straight to your hostel everyday, guaranteed beds at each hostel and a whole array of activities on offer. The bus drivers (especially Nancy) were fab! Big shout out to Nancy for his geographical explanations! From your front seat faves!

Meg09107 years ago

★★★★★ ★★★★★

So great

It was my first time on a bus tour and I loved it! Spent more than 3 weeks in NZ and it was amazing!

LianaMW7 years ago

★★★★★ ★★★★★

Great experience!

I traveled with the Kiwi Experience in January 2018. It was one of the best experiences of my life! Attentive staff, comfortable accommodations, amazing sights !!!!!!!!!!! I recommend Kiwi Experience to all people!

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