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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

JulesB • 7 years ago

★★★★★ ★★★★★

Awesome experience with amazing people

Travelling New Zealand by Kiwi bus is probably the absolute best way to do it. Seeing so many amazing places, meeting tons of awesome people and never having to worry about how to get from one place to another.

Charlotte95 • 7 years ago

★★★★★ ★★★★★

Best time ever!

This was a spur of the moment decision to do and I will never regret it! I left Australia to travel New Zealand for one month and the kiwi experience was the best way to do it! I saw so many beautiful places but most importantly met so many amazing people (both travellers and bus drivers!).

Britabroad • 7 years ago

★★★★★ ★★★★★

Perfect

Great way to see the most beautiful country in the world

christ974 • 7 years ago

★★★★★ ★★★★★

one of my best experience in my life

for only 499 nzd,the best of north and south island

Cat3 • 7 years ago

★★★★★ ★★★★★

Best 2 months in NZ!

I travelled for 2 months with the kiwiexperience and had an amazing time; it made travelling NZ really easy, as you could book hostels and activities through them. I would definitely recommend it for a first time solo traveller as it can be extremely daunting going it alone to start with, but sometimes the specific schedule each day that you had to followe made it hard if you wanted more freedom and flexibility. Luckily I didn’t travel during peak time, so it wasn’t too hard to adjust my plans if I wanted to somewhere longer or do different activities etc. However I heard from others that when travelling in the summer months it’s best to plan in advance as you can get put on standby, which isn’t the best if you want to be more flexible with your travel plans. Overall I found it a great way to make friends along the way and it made my experience in NZ a really enjoyable one.

RhiH25 • 7 years ago

★★★★★ ★★★★★

Unforgettable!

After being nervous to go travelling, a friend suggested we booked kiwi experience for our time in New Zealand. I was booked for a week on the Geysers and Lakes pass and hands down is one of the best things I've ever done! The bus drivers are super helpful, and it's so easy to organise each day with them. We made loads of friends and my only regret is that I couldn't stay longer!

Kimr1996 • 7 years ago

★★★★★ ★★★★★

Wonderful time

The Kiwi Experience tour is the best way to do a roadtrip in New Zealand. You can see the whole country, learn about the people and make a lot of new friends. The driver was the most funny person I have ever seen. And you can learn about yourself what gives an amazing feeling. In a few words: the greatest trip ever !!!!

Chrizz • 7 years ago

★★★★★ ★★★★★

A kiwi review

It was an alright trip. Most of the bus drivers were really nice and informative, I particularly liked Ninja. However, what I really missed was the possibility of skipping some of the destinations instead of being forced to stop at all of them. I didn't have much time so I felt like I wasted a few days.

wilson321 • 7 years ago

★★★★★ ★★★★★

A must for solo travel

Did the Southern Round-Up trip for about 2 weeks (pretty much stuck to minimum time). Fantastic experience, had 3 different drivers but Ben was the best and possibly the highlight of the entire trip, being helpful on the bus trips but also sociable and approachable in the evenings. New Zealand was fantastic but the Kiwi Experience made it most memorable. Given that NZ is vast and not hugely populated, being part of a large group travelling around makes it amazing.

Oscpe • 7 years ago

★★★★★ ★★★★★

Fun but expensive

I went on Kiwi in April 2018. You get to know many people and see all of NZ. But I must say that the help we got when Kiwi at one point had but my friends on the wrong bus without telling them was under all criticism. The bus drivers didn't help and was very rude. And when they called kiwi support they said that it wasn't there problem. So as long as nothing goes wrong Kiwi is really good but the help is not.

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