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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

RichardL • 8 years ago

★★★★★ ★★★★★

Cool crew and people!

I started the Kiwi experience as a way to pass my time between Melbourne and Sydney. If only i knew how nice the people and the country where! New Zealand and the Kiwi crew gave me a trip of a lifetime and my only regret is i didn't stay longer.

Anna1406 • 8 years ago

★★★★★ ★★★★★

Cool Bustrip with amazing people

Best decision which I made for my experience in NZ!

katherineabrahams • 8 years ago

★★★★★ ★★★★★

Amazing experience

I think the kiwi experience is such a great way to get around new zealand as you meet so many new people. The kiwi guides are so funny and helpful and they always sort out accommodation for you for at least one night everywhere which is really helpful.

Brendinha • 8 years ago

★★★★★ ★★★★★

Amazing experience!

I'm very happy because I visited all the places I had said to myself "I must go there" before doing the trip. Also I met people who made the trip a great experience.

Josh89 • 8 years ago

★★★★★ ★★★★★

An unforgettable journey!

Me and my girlfriend bought tickets to tour NewZealand on the Kiwi Experience after getting multiple recommendations off other like minded backpackers. It takes all the hassle out of deciding where to go and in what order, you really can sit back, relax and enjoy the ride. We secured our tickets in one of Kiwi Experience's UNBELIEVABLE sales so keep an eye out for one of these. The drivers are all brilliant too and always up for a laugh but mainly, they keep everything running smoothly. We loved all the discounted activities on offer, you can save some serious money travelling this way. We met so many friends too as nobody is ever on the same journey. This is a brilliant way to travel, it's fun, it's exciting and it's an awesome way to make friends. I will absolutely be recommending this to others!

Anja2602 • 8 years ago

★★★★★ ★★★★★

Comfortable travelling

Procedure of booking and Planing the Trip with help of Kiwi Office and the Bus drivers was so helpful and easy!

Bob • 8 years ago

★★★★★ ★★★★★

Great experience!

I completed the north island a few weeks ago and it was a blast. I met so many great people and made memories I'll never forget.

Alex93 • 8 years ago

★★★★★ ★★★★★

Fun Busy Entertaining + Energetic way to travel NZ

We purchased our Kiwi Experience pass using one of the GREAT sales they have at certain times of the year. We had around 1 and a half months to complete north and south (apart from the Deep South) There is absolutely nothing at all to fault with the drivers or activities - there is a great choice and the drivers try and maximise the enjoyment you get from your experience. We have met some wonderful people that we wouldn't have met otherwise and we will continue to stay friends with a number of them! The only thing we can mention so that improvements can be made is that the Base hostels really are rubbish! I assume they are picked for the number of rooms they offer and the bars but we had a bad experience in every single one of these hostels and I think it detracts from the experience of the Kiwi Bus! We were also definitely of the older variety on the trip (although not old! Mid 20's) I think that this trip is absolutely more popular with the 18-21yr olds however this is fine and we were not the only 'older' travellers. Perhaps though it could be mentioned somewhere that it is younger, although we were aware of this from word of mouth and other travellers. Overall a great, cheap and energetic way to travel the north and South Island. Thank you!

Beatrizfruet • 8 years ago

★★★★★ ★★★★★

The best way to see New Zealand

When I bought this pass I didn't exactly what to expect and during the trip I was surprised every day with wonderful places and unforgettable moments.

Tiller • 8 years ago

★★★★★ ★★★★★

Good experience

I bought my bus pass 2 months ago and I had a great experience with the green bus!

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