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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Thomas_FFM • 8 years ago

★★★★★ ★★★★★

I did it again, after two years

After I've been to New Zealand already in 2014, it has pulled me there again, to see something new and to rediscover something new. Like two years ago, this time I traveled the country on the bus from Kiwi. This time, however, came the North with the Bays of Islands and the Deep South. Dunedin and Nelson I should have stayed longer, since both are great cities, where more is possible. The hostel Prinz Albert in Nelson has a very positive impression with me.

Haylesrey • 8 years ago

★★★★★ ★★★★★

A phenominal tour with unforgettable memories

I absolutely loved every minute of my Kiwi Experience tour. Every day was packed full of activities and exciting places. I always knew that New Zealand was a pretty country however nothing could actually prepare me for the sheer beauty I experienced at every single destination the bus stopped at. My personal favourite was Queenstown, or as they call it 'The Adrenaline Capital' I am still getting over the shock of jumping from a 134m ledge over a canyon - what a way to conquer your fears! The drivers were extremely knowledgeable and are always up for a good laugh, some even play games and have competitions on board to keep you entertained on those long journeys. I was very lucky to meet many people who I will continue to be the best of friends with when I am back home. I met them on day one and we continued our journey all throughout New Zealand together. We had some fantastic nights out here, there and every where - We still laugh at the drunken mishaps even now! I travelled for approximately 2 months which, in my opinion was a decent amount of time to do the tour over. Trust me, you do not want to rush this. I took my time and enjoyed each and every place (especially Queenstown). As for the Kiwi experience scheduling team, they were very organised and helpful when it came to phoning them up and changing any part of your itinerary. I will definitely be recommending Kiwi Experience to anyone who wishes to travel New Zealand. It truly was non stop fun, adventure and excitement from day one!

visukiki • 8 years ago

★★★★★ ★★★★★

Kiwi ex review

I was dubious about doing this trip and it was a slow start for me but I'm so happy with everything now!

Evags • 8 years ago

★★★★★ ★★★★★

Fun and easy way to travel in NZ

Realla glad to have chosen Kiwi Experience for my first trip in New Zealand. Visited amazing places in both North an south islands and met lots of nice people. Good experience with drivers, hostels and activities booked through Kiwi. Worth it, easy to organise.

Jeremy56 • 8 years ago

★★★★★ ★★★★★

My best Kiwi adventure

I really enjoyed my trip with the kiwi bus, great stopover, great atmosphere !

Overseas Kiwi • 8 years ago

★★★★★ ★★★★★

Ok

We did a relocation with a Maui Elite 6 berth vehicle. We were upgraded prior pick/up, a Maui rep rang and left me a message. However he forgot to advise the compulsory extra $35 we would have to pay. There were no instructions from the staff on pickup regarding anything about the operation of the vehicle, they said to simply refer to the instruction sheets and manual. And the van was horribly noisy, everything rattling in the back even on the smoothest roads. If they stepped up their customer service game and put a whole lot of noise dampening materials in the back this would have been a much more enjoyable hire. Saying that the van drives smooth and great facilities inside the van when parked (which we had to work out ouselves).

StephM7 • 8 years ago

★★★★★ ★★★★★

Best way to see New Zealand

As well as making it such an easy and cheap way to see New Zealand, it was the people you meet on the bus that make it the Kiwi Experience a must when travelling!

Tttt • 8 years ago

★★★★★ ★★★★★

Incredible

I had a pretty tight schedule with only three weeks in NZ but through kiwi I definitely got to see all the highlights and have an insane amount of fun.

Jake • 8 years ago

★★★★★ ★★★★★

Awesome Time

Travelled for a month on the Kiwi Experience and it was incredible. Our driver Martin was awesome. He talked about New Zealand throughout the trip and also was very sociable after the rides when we were at the hostels. The best part was he ease of the travelling. Accommodations and activities are handed back each day and allows you to relax on the bus. My cousin and I did this trip and we met so many new people from around the world that are now friends. Thanks a lot Martin and Kiwi Experience!!

Jackyc • 8 years ago

★★★★★ ★★★★★

Sweet as bro!

All the stops were good, loads of activities like sky diving

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