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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Brit abroad • 7 years ago

★★★★★ ★★★★★

I could do it over again!

Best way to see New Zealand in a short amount of time

sararara • 7 years ago

★★★★★ ★★★★★

The Best!

It was an amazing experience! From the first day I was very impressed by how organized everything was. From accommodation to activities and everything around that. So easy to meet new people and so easy to stay extra nights if you wanted to!

merelvb • 7 years ago

★★★★★ ★★★★★

Such an amazing experience!!

I had the best time traveling with KE. It’s the perfect way to see all the highlights of NZ and to meet like-minded travelers who soon become your best friends! The driverguides were all so funny, knowledgeable and helpful. One of the best months of my life!!

Gah0046 • 7 years ago

★★★★★ ★★★★★

Sweet as

When we landed in Auckland, we did not have a clue how we were going to travel new Zealand. After lots of research, we decided that Kiwi was the best option for price so we decided to book our tickets. As soon as we got on the bus (which took a few days) we were delighted that we had made the right choice, the driver was giving us commentary on what we were seeing and some interesting history. Plus they can even book us hostels and activates!. That was a common theme for the rest of the trip. Thank you for a great experience!.

Joseppe Baltimore • 7 years ago

★★★★★ ★★★★★

Makes travelling new Zealand pretty stress free!

I feel like kiwi experience gets a bad rep from those who haven't actually done it! A very well organised and stress free trip round New Zealand. They organise everything for you from where you will be stopping to where you will be sleeping to activity options in each area. You have the choice to take them up on these or not. I didn't have to think for an entire month as everything was sorted for me. It's also super easy to meet people and if you like them you can follow them around on the bus, but equally you can lose people who are not quite your cup of tea. Great experience for 18-30 year olds (mostly), legendary drivers!

Matamata • 7 years ago

★★★★★ ★★★★★

The steel horse

KiwiE exceed my expectations! Locations and activities well chosen around NZ, a convenient, fast and efficient phone service to modify itinerary at any time. Why am I only rating 3 stars? Because of the drivers/guides. I stayed longer in some places (own decision) and needed to catch a different bus a couple of times. Please note that I can't complain about any of your drivers but wanted to highlight the best one (honest review). He knows about NZ history and tells you in an informative-funny-friendly way, helps out with bookings, activities, itinerary changes and bring all the passengers together as a family... When KiwiE can train all its employees to be like COWBOY, this will be a 5 stars experience! Long life to Cowboy and his steel horse! LEGEND!

Raycat • 7 years ago

★★★★★ ★★★★★

Great way to get around for solo travelers.

This was the perfect way to get around New Zealand if you’re a solo traveler. It’s a lot cheaper than renting a car and very convenient to be able to not worrying about booking activities or accommodation. However if you’re coming with friends, I think renting a car and doing it yourself would feel more authentic.

ABC • 7 years ago

★★★★★ ★★★★★

Met so many amazing people!

I had so much fun on the bus! Great way to meet lots of people that are likely to become friends for life. Bus stops pretty much everywhere you need to go in NZ, it’s easy enough to change your itinerary on the go, and they have good deals on activities. Only reason I give this a 4 star instead of 5 is because some of the drivers talked too much/were a little insensitive to different cultures. But by no means bad people. Definitely the only flaw I could think of.

Sofiesr • 7 years ago

★★★★★ ★★★★★

Amazing Experience

I had some amazing weeks in New Zealand with Kiwi Experience! I would for sure do it again! Its just such a easy Way to travel because you Can just Think about enjoying your trio instead of having to Think about planning (like booking activities, where to slet and so on)

Ling • 7 years ago

★★★★★ ★★★★★

Not too Bad.

The caravan performance was so great. The staff service attitude need to be improved. On road service number hardly works.

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