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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Helen • 7 years ago

★★★★★ ★★★★★

Long wait

We arrived at 9.45am for collection. We did not leave the collection center until 12.30pm. 30 min wait was when they couldn’t find the camper that was assigned to us

CTW • 7 years ago

★★★★★ ★★★★★

Cool experience

Travelled on the kiwi bus for nearly 2 months and had a great time. Bus drivers, and staff on the phone lines were awesome, very helpful and knowledgable. Nice having familiar faces all throughout the trip in different locations too, as you quickly develop connections with other people on the bus. Only thing I would’ve liked would be more time in some of the stops between places, e.g punakaiki etc, but understand that this isn’t possible if schedule is to be kept to. Overal, great trip. Thanks kiwi!

Lorcan • 7 years ago

★★★★★ ★★★★★

Shaky start but with a brilliant recovery!

We had a great holiday , any issues we had were resolved to our complete satisfaction by the very nice and efficient staff at Britz (thl)

Gibboneyjoe • 7 years ago

★★★★★ ★★★★★

Supreme South

I booked the southern round up when It was half price and proved an absolute bargain. You get a good sense of community travelling around with the other people on the bus and most places are loads of fun.

Lindsay Wimms • 7 years ago

★★★★★ ★★★★★

Best trip!

I only had time for 6 days on the kiwi bus round north island but I met some amazing people and did some incredible experiences! The kiwi bus is so helpful with their recommendations and discounts and made travelling so smooth. Helly was an excellent driver and really looked after our group

Laras • 7 years ago

★★★★★ ★★★★★

Unforgettable experience

I was a little afraid to travel alone but finally it was amazing !!

Alex1246485634 • 7 years ago

★★★★★ ★★★★★

Jam packed tour great driver!

Really good fun great driver made the tour! Seven characters

farmarka42 • 7 years ago

★★★★★ ★★★★★

Well organized travel through NZ

Depatures on time, good prices of accomodation and activities, guarantee of accomodation

Hoozyerdaddeh • 7 years ago

★★★★★ ★★★★★

The ultimate Kiwi experience on a happy green bus!

Much has been said about the natural beauty of New Zealand that makes the experience really awesome. But what most people don't realize is that what completes the experience is that sort of mindfulness of the Kiwis in making sure that all visitors do have a great time. The Kiwi Experience Team embodies that special character. You guys are definitely doing it right. Sweet as!

leanastazija • 7 years ago

★★★★★ ★★★★★

Saw many nice places!

I did the north Island Tour and I saw so many nice places. It's really good that the Kiwi Bus stops at many places on the way for a quick look and photo stop. Also it was really helpful that the driver were really flexible about picking us up on other places.

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