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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Rocky11e • 7 years ago

★★★★★ ★★★★★

Awesome trip of a lifetime

Great experience, fun and well thought out route. Some few bumps along the way

iamn • 7 years ago

★★★★★ ★★★★★

Awesome

Great way to get around on nz and meet nice people. Really nice drivers, who help you if you need help with something.

Ellis • 7 years ago

★★★★★ ★★★★★

Loved Kiwi!

Myself and my finance really enjoyed the kiwi experience, Dylan and Lisa were especially great and really informative. Gina B was quite rude throughout our journeys with her. Despite this we had a great time and the buses are as comfortable as you can get on a bus! Thank you!

Ovyvj • 7 years ago

★★★★★ ★★★★★

Super fun

I’m super happy i went with kiwi experience! Meet a lot of new friends and just really enjoyed everything!

Emz90 • 7 years ago

★★★★★ ★★★★★

Epic from start to finish

Class bus drivers, unbelievable scenery, made great friends and had some seriously memorable times! Not forgetting the 600+ pictures I took!

Natty99 • 7 years ago

★★★★★ ★★★★★

Just a bus service

I started my tour in Queenstown and have been traveling northbound. Don't get me wrong New Zealand is a beautiful country and the Kiwi busses are comfy and the drivers are great, but all you're paying for is basically a bus service. Granted they help you book accommodations/activities, but this is a lazy way to travel. If you want to stay longer (and you should! You need way more time than the minimum time prescribed- the '21+ day trip', means you need way more or you'll be stuck on a bus everyday!) you need to book your own accommodations anyways. It's a lot of money for what it is. But that's not my grievance with kiwi experience. Forget getting any help from the office! They're all new, don't know anything about the trip, make loads of mistakes and are infuriating on the phone! I'm pretty easy going, but every time I get off the phone with them I am angry and frustrated. They need people who know the trip to be able to help with bookings ! ALSO!!! YOU HAVE TO PAY FOR THE FERRY (POTENTIALLY BOTH WAYS)!

Robborb • 7 years ago

★★★★★ ★★★★★

Exciting experience!

I went for the five day trip on the north island, and it was so much fun. Many stops on the tour and I got to see so much.

ew123 • 7 years ago

★★★★★ ★★★★★

Wonderful way to meet people and travel!

I didn't know what to expect with travelling NZ on my own on the Kiwi busses, but I had a wonderful time! I made friends on my first bus who I would see throughout my trip. One of the great things about travelling on the Kiwi bus, is that you can hop off anywhere you want and do exactly what you want to do. I was tight for time, but even travelling between destinations, you stop at some magnificent sights! Simon was a great and entertaining driver! Though i went traveling alone, it felt like i was travelling with friends! Travelling with Kiwi is a very low hassle way to travel.

johanna0706 • 7 years ago

★★★★★ ★★★★★

Perfect to see NZ in a short time

Nice way to see NZ when you don't have a lot of time, great people, but a lot of couples, so sometimes not so easy as a solo traveller. Some drives are very long, especially the ones going from Wellington to auckland. Otherwise nice stops along the way, supermarket stops are perfect. I really enjoyed the time, even though some drivers were really annoying when you just want to sleep on the bus. I had a great time with Kiwi Experience!

Tim • 7 years ago

★★★★★ ★★★★★

Great camper

Perfect for two person, good space and nice to drive, the ex. 6 gear good when driving in the mountain. we made nearly 5000 km in 21 days

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