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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Fee • 7 years ago

★★★★★ ★★★★★

Worth it

Loved this trip. Don’t budget on activities! You’ll regret it and when will you have the chance to turn that regret around? Budget on food and accomodation if you have to. I know the struggle, but after 4 weeks I have only one regret; that I didn’t book the southpass as well. Thank you kiwi experience. One improvement: why don’t you go to Napiers on the northern round up trip?

Silvia • 7 years ago

★★★★★ ★★★★★

Best way to travel!!!

This motorhome did our trip!! We did not want to leave it. Easy to drive, super confortable spaces. Great kiwi experience.

Mills99 • 7 years ago

★★★★★ ★★★★★

Amazing trip!

Didn’t really know what to expect when we bought the bus tickets, but so glad we did Couldn’t have asked for a better time. Definitely would reccommend to everyone. Drivers made it so easy to book onto different activities and were there if anyone had any questions.

Matilda Helene • 7 years ago

★★★★★ ★★★★★

Wonderful trip

Very helpful staff, perfect van to stay in. We are so thankful for the service, thanks!

Sassha • 7 years ago

★★★★★ ★★★★★

AMAZING!!

I was Alone, but I met so many wonderful people and had soo much fun! The activities were so great and this is definately a trip I will nerver forget...

Orla • 7 years ago

★★★★★ ★★★★★

Loved it !

The kiwi trip was great, buses excellent! Two recommendations are: 1. The drivers to provide more info at the start of the tour as to how the hop on hop off works...maybe with a sample itinerary or something as it took a while to get to grips with that. 2. That the app be updated to allow hostels bookings/payments etc...this would speed up check in!

NathaliaCh • 7 years ago

★★★★★ ★★★★★

Amazing and unforgettable

I went to NZ in January the weather was nice and I enjoy my trip from the beginning to the end

Lion • 7 years ago

★★★★★ ★★★★★

Sweet as Bro!

I bought this Trip a while before Christmas and I did Not regret it! It brought me to the Main spots I wanted to See, was organized, I Met great people and saw beautiful places! I also loved the Stories the Driver were Sharing while Diving on windy roads ... Loved it!

Størm • 7 years ago

★★★★★ ★★★★★

Awesome travel in a beautiful country

My travel was generally great. I travelled mostly with Strech and Simon and both were awesome. Good comentary about New Zealand and funny. But I think there was a little to much focus on the parties, tho I understand that Parties are Kiwi Experience thing.

Mallan • 7 years ago

★★★★★ ★★★★★

Great Experience When you’re not prepared

I bought my bus pass about 3 months before we went to new Zeeland. It was a very good experience, especially since me and my friend didn’t really know what we wanted to do during our time in new Zeeland. It was nice that you didn’t have to research on your own, but you could simply listen to the driver and talk to them if you had questions. Bad thing was that we didn’t get enough information about how the trip was going to be like before. It could be good with more info on the website and also in the mail that we got so you could be more prepared.

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