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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

AnnaDenmark • 7 years ago

★★★★★ ★★★★★

Awesome trip

The trip with Kiwi was awesome. We really enjoyed all the services - all the clipboards - where you signed up for accom. and activities. It was nice with some knowledge about the landscape and cities. The drives could sometimes be a little long with too many stops for hikes/photos/shopping. The bus is TOO COLD: wear long pants and a jacket if you don't wanne get sick. But overall really awesome and nice that you have everything you need to know in the Kiwi Ex app. :) Would def. recommend!

Andrew • 7 years ago

★★★★★ ★★★★★

Campervan Holiday

The best holiday...... so much to see and do. The Kiwis are such friendly helpful people.

Thea1998 • 7 years ago

★★★★★ ★★★★★

My Experience with Kiwi

We bought the ticket a few months ago and all in all we are happy about it!

Rapunzel18 • 7 years ago

★★★★★ ★★★★★

(Kiwi) Experience of a lifetime!

I travelled New Zealand with Kiwi Experience for 3 months. It was the best way to travel the country because you can hop on or off wherever and whenever you want. I got to see so many beautiful places and meet new people from around the world!

Jeunehomme • 7 years ago

★★★★★ ★★★★★

Sweet as!

I had an amazing trip with kiwi experience, i travelled for two month and the drivers were very helpful

Cagwilson • 7 years ago

★★★★★ ★★★★★

The easiest way to travel NZ

We found it really easy to book accommodation and activities through the KE. The worst thing about the experience is that during peak season it’s not the hop on hop off adventure it’s described as. We had Josh (with the beard) as our driver for a stretch and he was brilliant, we were really sad to leave him! He was really helpful, funny & genuine. We also had Ninja for the stretch into Queenstown and again he was one of our favourite drivers as he was so helpful, not to mention he had a great playlist! Grant on the bottom bus, Deep South section, was another great driver & really made the trip

Issy • 7 years ago

★★★★★ ★★★★★

Kiwi

Cuddles was the best driver ever! Was super helpful and a cracking sense of humor, he was always giving us special tips and went the extra mile to make sure we made the most of our kiwi experience. I was so glad to have him again on the South Island.. Amanda was also very nice and explained everything clearly. We had a driver from Wellington to Kaiteriteri on the 4th February who was extremely rude and passive aggressive. He was reluctant to help us and very patronizing

Lee roy • 7 years ago

★★★★★ ★★★★★

One of the best holidays of my life

Decided to go to new Zealand alone and was the best decision I could have made. Met so many great people along the way.

Ellie92 • 7 years ago

★★★★★ ★★★★★

Big green bus wonders

I booked this product through STA travel as they recommend it. I picked to do the funky chicken and Milford sounds. When I turned up to the bus I had no idea what I was doing and when. Luckily the bus driver Bods was really helpful and on my first day I sorted out my itinerary and was good to go. All the bus drivers I had were very informative, would go out there way to help and made the experience amazing. The only things that were slightly annoying though fixable and is very personal to he person, 1.the bus was cold! (Had to wear a jumper everyday) however you can work around that. And 2. Being high season if you wanted to change your itinerary it was quite hard but they did try and accommodate you. I also got stuck in a small town called Hasst due to weather conditions, and we were treated so well by the bus driver and the village.

ASH2018 • 7 years ago

★★★★★ ★★★★★

Great for solo travellers

The Kiwi bus was a really good way to see the country as a solo traveller, it made meeting people really easy which made my trip even better. Overall the bus drivers were good and knew loads about the country. I would definitely recommend for anyone who wants to get a general feel for the country. The activities were really fun and it was great to be able to book them on the bus when I was there.

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