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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Alexia France • 6 years ago

★★★★★ ★★★★★

Unforgettable experience

A very beautiful experience, a perfect organization. The inns, restaurants, cafes, activities all that is offered by this bus is really top! I always came across good drivers, funny, understanding. The course is very well done, I saw the two islands. The scenery is beautiful, the driver stops in the most beautiful spots. I have nothing to complain about this experience, the office has always been responsive. Whether by email or phone, I highly recommend this experience with Kiwi Experience

ValFrance • 6 years ago

★★★★★ ★★★★★

Unforgettable experience

I was in Australia when I bought my ticket and I was very impatient to do the kiwi experience. First, everything is perfect. Timetable of bus, organisation and driver. About driver, I was with Elliot during maybe 1 or 2 weeks. He’s very professional, very organised and very cool and friendly !! We talked with him about New Zealand and our country where we are from. His drive is good, he explained what we see and the history of the town/city. Definitely the best driver !! Thanks Elliott. What can I say about the landscape we saw? Amazing, I think for the moment New Zealand is the most beautiful country I visited! Mountains, glacier, volcans, wild & nature. I never forget the sceneries ! With Kiwi you can make you friends for other country and learn about it. That’s nice ! You do lot of things with them and parties. KiwiExperienc program is very good. Thanks Kiwi, I can only recommend you now !!

Marcel Yamada • 6 years ago

★★★★★ ★★★★★

Helping a dream come true

Excellent experience. A reliable van to really enjoy all the landscapes and roads NZ has to offer. It is pretty comfortable and warm, even in some cold nights. It has the ideal room for a young couple like me and my girl.

Elaine2995 • 6 years ago

★★★★★ ★★★★★

Amazing experience overall!

Great value for money, the bus takes you to so many amazing locations, and it's so good to have the flexibility of staying longer in some locations should you wish. Overall, it was a great experience and the ideal way to see so much of the country in a short space of time, however, my friend and I felt that a few locations felt a bit pointless. If we were to do the experience again, we would avoid Lake Mahinpua and Westport. At LM there was no choice but to order the set menu and there was nothing much to do in the eve except drink, which is not what everyone wants to do. We arrived at Westport on a Sat, yet nowhere seemed to open, the beach was unimpressive and the staff member at Basils hostel was rude. But generally fantastic exerience,/bus drivers were great, particularly Cuddles/Dave

Cameron D • 6 years ago

★★★★★ ★★★★★

Best way to see New Zealand!

I came to New Zealand on my own having never travelled before and I loved every minute of Kiwi Experience. You will never travel alone again!

Oscar • 6 years ago

★★★★★ ★★★★★

We enjoy our family trip a lot, it has been a mazing

Simone619 • 6 years ago

★★★★★ ★★★★★

Great Time!

Travelling with Kiwi Experience is awesome. Had really nice and funny bus drivers (especially Guy) and was lucky to meet a lot of awesome people (mostly British). Sometimes it is worth it to stay longer (wellington, rotorua) and you can of course find cheaper hostels, but then you stay there alone and not with the kiwi crew ;) and most of the hostels had awesome dinner deals. I travelled in october, which wasn‘t to busy :)

Kev • 6 years ago

★★★★★ ★★★★★

Trip of a lifetimw

I travelled from Queenstown to Auckland. I had the best 3 weeks of my life. The sights and attractions,t,he guides the company. I made friends for life. Everything about the trip was brilliant

KirstyMck • 6 years ago

★★★★★ ★★★★★

Good but felt like a school trip

Really enjoyed most of the trip. However, some of the places we visited like Westport and river valley should be optional. There is nothing to do there unless you have money to spend on activities. Also, I think all the stops each day to do walks, waterfalls was too much. Otherwise great trip.

Tris • 6 years ago

★★★★★ ★★★★★

Sweet as time

So glad i chose kiwi ex, met so many new people and had such a good time

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