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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Emily • 6 years ago

★★★★★ ★★★★★

Terrible campervan and totally ruain the Trip

The campervan we rented have a lot of problem, the engine is broken at the second that make the van can't be accelerated properly. That caused a lot of problem on the road. The toilet is leaking at the first day, so we didn't use it for the whole trip. The air conditioner in front of the van can't be turned off, that made the van consumed more fuel than it should be. We back to the rental company asking for help the third day. Then we get back the van another day. But we already lost almost two day by fixing the van and still get the problem. Only can drive but almost no function. Still can accelerated properly when we go up hill. We wasted a lot of time in and missed many chances to visited some attractions that we suppose can visit in our trip because of this van. At the end we only get 1 day rental free compensation and no extra charge of the Disel fuel tax about the inconvenience it made. So it's a really bad experience for us. I'm sure that we can do more if we hadn't chosen to go with this campervan.

Micpie • 6 years ago

★★★★★ ★★★★★

Second time on Kiwi!

I travelled with Kiwi Experience last year for six weeks and loved it so much I returned this year! Didn’t disappoint and was interesting to see the country at different times of the year, will rave about the bus forever!

VINCE • 6 years ago

★★★★★ ★★★★★

Great way to see NZ

3 weeks to short . A new adventure every day .

Nicolas • 6 years ago

★★★★★ ★★★★★

Poor service and vehicle in bad stake

I travelled with a " britz"campervan registration number HBB814

123cig • 6 years ago

★★★★★ ★★★★★

Good time

Good time, lots of activities. Sometimes expensive. Bus drivers were awesome. Except one who power tripped a lot.

Marielotsofnames • 6 years ago

★★★★★ ★★★★★

Awesome Experience

I went on this trip 3 weeks ago, Best Way to see New Zealand for backpackers

AntoniaB09 • 6 years ago

★★★★★ ★★★★★

Amazing Time!

I‘ve decided to travel to New Zealand just 4 weeks before i‘ve started my journey, and it was probably the best decision in my entire life (so far)!

Charlotte98 • 6 years ago

★★★★★ ★★★★★

Super trip!

I’ve had an amazing experience with kiwiexperience. As well the people on the bus as the bus drivers are really nice, and everything is really good organized for you. Would definitely recommend it!

Nancybluebell • 6 years ago

★★★★★ ★★★★★

Awesome!

Really enjoyed my time on kiwi experience, really easy to use. Guides were knowledgeable and fun. Very convenient to have accomodation and activities organised for us. Also really enjoyed the pub crawls/pizza nights. Great for getting to know everyone.

Alice93 • 6 years ago

★★★★★ ★★★★★

Fantastic way to see New Zealand

Had been looking forward to NZ since I booked the trip in January and Kiwi did not disappoint. Was a brilliant way to see the country and meet some incredible people along the way. There were a few stops that would have been better if you advise to stay longer as I felt there was more to do, like Wellington and Lake Tekapo.

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