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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5
2352
4
1506
3
243
2
63
1
28

Szkoda6 years ago

★★★★★ ★★★★★

Great overall experience

Most drivers, not all unfortunately, were spot on. Provided great stories, information at necessary times, enough information, friendly, helpful etc. had some great picture stops with most drivers, not all unfortunately

Cats6 years ago

★★★★★ ★★★★★

Fantastic Experience

We were on the Kiwi Experience bus from Nov 1st - 19th, therefore had to cram in as many places and activities as possible. This has easily one of the best experiences of our lives and the only dissapoinment was the fact we could not stay longer due to work commitments. Our driver Giggles, was always more than helpful and a great down to earth guy with a great sense of humour! We have been to amazing places, done some incredible things and met great people all thanks to this trip. One of the best decisions we made! We would also like to thank Kiwi experience for helping my now fiance with his proposal/engagement plans. New Zealand truly holds a special place in our hearts ❤️

Camil6 years ago

★★★★★ ★★★★★

Mr. Amazing

The bus drivers are very funny, you always meet very different people, this makes it unique.

Kduffy6 years ago

★★★★★ ★★★★★

Great experience

Kiwi experience was more than I ever expected, I had the best time in NZ thanks to you guys

AS916 years ago

★★★★★ ★★★★★

All round a great experience

Our time on the Kiwi Experience bus has been great. It is an easy way to get around New Zealand and see all the 'musts'. There's a range of people that get on the buses so you'll be sure to find the kind of people that suit you if you're looking for some friends! The drivers definitely make the trip what it is - adding in local knowledge and stories along the way.

weez6 years ago

★★★★★ ★★★★★

Amazing Opportunity!

Bought the sheepdog pass a few weeks before deciding to come to NZ as a last minute holiday. Best decision!! Loved it!

B576dh8276 years ago

★★★★★ ★★★★★

Drivers great, office not so much

All of our drivers were great, our main bus driver Dylan was exceptional - a wealth of knowledge and always willing to go the extra mile to help us experience NZ at its finest. When trying to contact the office we had multiple problems. We called the office and they asked us to send an email, that email was never replied too so we had to keep calling the office. We changed our travel and the office said that it was all good but by the time they sent us our itinerary we realised the office had not booked. WE realised, a a little too late, that the information on the app was different to the information on the website, while most traveller use the app, the office use the website. It felt like we spent half our holiday on the phone to the office with stuff up after stuff up. If it were possible to deal with the drivers only then I'd recommend the kiwi experience bus in a heartbeat but I would never recommend dealing with the kiwi experience office.

wannamovetonz6 years ago

★★★★★ ★★★★★

Sweet as

So I was in Australia and didn't really wanna go home afterwards so I thought "Why not visit New Zealand?". I tried to find a bustour online and there were so many but somehow I managed to pick the best one. Kiwi Experience was literally the best thing I could have chosen to travel around this wonderful country. Although the first day was a bit weird because everything was new and I didn't know anyone, it became only better. I met so many amazing people along the way and saw so many beautiful places. I'll never forget this incredible time!

Anno6 years ago

★★★★★ ★★★★★

Nice and easy

It's a really easy way to travel New Zealand. You don't have to drive and the bus driver tells you incredible stories.

CecilieN6 years ago

★★★★★ ★★★★★

Simply the best way to travel

This has been one of the most amazing travels ever! I am so glad I did this - the country itself is amazing, the people on the bus (both drivers and other travelers) are so friendly and the connection you get with people is truly beautiful. I’ve met so many wonderful people on this trip and I’ve seen so many beautiful places! I would definitely recommend this to anyone who wants to travel (by yourself, with a friend or a loved one) but also to grow individually. Even though my first trip with the KiwiExperience is now over, I am sure I’ll be back for more!

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