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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Puneet • 5 years ago

★★★★★ ★★★★★

I want to try something different and we really enjoy it.

Dongjong • 5 years ago

★★★★★ ★★★★★

I enjoyed long driving .......

Jack • 5 years ago

★★★★★ ★★★★★

Kiwi way

We was good experience to New Zealand

BG123 • 5 years ago

★★★★★ ★★★★★

Good Experience

So happy I did this, however I was upset that it was not clear that there were less buses in winter season and thus we couldn't get on and off as easily as advertised. It meant we didn't spend as long in places as we wanted to or that we were stuck in other places for longer. Other than this, a really wonderful and fun experience

James • 5 years ago

★★★★★ ★★★★★

Solid

You shouldn’t do this on minimum time............. you should state this at the beginning and not book the itinerary on minimum time, leaving it to your first driver to properly explain how everything works. For instance, I did the bay of islands first and then only had one night in Auckland but would have liked more but didn’t know to request for this from the itinerary.

Rachel Canlett • 5 years ago

★★★★★ ★★★★★

An unforgettable experience

I am so happy I decided to travel New Zealand with the Kiwi Experience. It made the whole trip so easy. Everything was perfectly planned out and it all ran really smoothly. Any time I changed my departure dates the office were quick to respond and send me an updated itinerary. The trip offered the opportunity to do all of the activities I wanted. Our driver Fraser was so helpful when telling us about the different activities. I liked that he always gave his opinion on which his favourite activities were. He made a lot of effort throughout the trip to chat to us all and was always happy to help us anyway that he could. He even went to the effort to make us our own party playlist made up of all of our favourite songs to get us excited for the fancy dress night

Max Herne • 5 years ago

★★★★★ ★★★★★

A trip of a lifetime

This has to be one of the most amazing experiences I’ve ever done. Sitting on that bus on the first day, I was worried this was going to be any other ‘hop on hop off’ bus. I was so mistaken. The people, the driver (Arias) and the places were truly stunning. From skydiving to glow worm caving, there are endless activities, all so easily organised. I’ve made lifelong friends from this experience, and would do it again in a heartbeat. Thank you Kiwi Experience, thank you Arias, and everyone else on board.

Rosie • 5 years ago

★★★★★ ★★★★★

Best experience with the best people!

I had heard so many great things about the kiwi experience and it is safe to say that my expectations were completely exceeded; it was better than I had imagined. From the first day on the bus I made friends with people I have no doubt I will stay in touch with for life! The bus was full of like-minded solo travellers all wanting to make the most of their time away creating unforgettable memories. Our bus driver from Auckland to Queenstown also had a huge impact on making the experience so memorable. He was very knowledgeable and also was extremely chatty and welcoming making us all feel so at home. Kiwi experience make it so easy and laid back for you too, so if you are nervous about travelling alone I would defiantly recommend doing the kiwi bus, or at least starting with that to get your foot in the door !

Darien • 5 years ago

★★★★★ ★★★★★

Very good service from the kiwi front desk staff

Kamarulzaman Bin • 5 years ago

★★★★★ ★★★★★

The best way to travel New Zealand

I travelled by the camper and the experience is amazing, something that you can't experience by car

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