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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Tendu • 5 years ago

★★★★★ ★★★★★

Great experience!

I bought this some month ago, and we were in Queenstown in a route trip. And kiwi experience for a Milford sound visit was amazing! Good travel and amazing driver/guide.

Sam • 5 years ago

★★★★★ ★★★★★

Great experience, great people

Such a good way to travel NZ, you get to meet lots of people and spend ample time in each place!

Rory • 5 years ago

★★★★★ ★★★★★

So recommended!

Honestly, I'm so thankful for this bus tour! I wanted to see the North Island in New Zealand in a short period of time and I can think of no other way to have done so effectively without the experience Kiwi provided. I purposely went in blind and was surprised everyday with fun and fascinating activities.

Char • 5 years ago

★★★★★ ★★★★★

So good

So glad I chose this tour. Went to so many places and did so many things in the month or so I was in NZ & met some gems

Mohamad • 5 years ago

★★★★★ ★★★★★

Greatest way to travel around NZ

The ride was excellent. The kids enjoyed watching movies on the TV provided. The Water Heater & van heater is not working well but overall is OK

Russell • 5 years ago

★★★★★ ★★★★★

Great way to explore NZ

We had a great time in our camper, enjoying the freedom to explore in our own time.

Amy • 5 years ago

★★★★★ ★★★★★

Great experience

I had a great trip and didn't have to do much planning. Even better, I didn't have to drive. Food options on the West Coast were not great but got better in the bigger towns/cities. Accommodation options were clean enough. I could book single rooms for a reasonable price in most hostels (except at Lake Mahinapua Hotel).

Emma • 5 years ago

★★★★★ ★★★★★

Good trip!

Really good trip booked last minute, but I was slightly disappointed by the infrequency of buses in the winter. The website states at least 3-4 buses leaving each stop a week in winter and this was not the case, which impacted my ability to hop on and off and might have changed my decision to book with kiwi had I been aware of the fact that only 2 buses left a week. The app also has out of date information on bus departures. Please update this!! Other than that the trip was great, the drivers were helpful and the hostels were mostly nice. Booking activities through kiwi experience was mostly the cheapest and easiest way however there were a few instances (such as the ski/snowboarding packages in Queenstown) where the price quoted by kiwi was higher than the price offered direct from the same company.

Sintia • 5 years ago

★★★★★ ★★★★★

Best and clean Motorhome

Travelling with a Camper is a good way to see New Zealand

BryoneyA • 5 years ago

★★★★★ ★★★★★

What a trip

I had heard good things before I went but nothing prepared me for how amazing the trip would be. Jumping on a bus everyday and moving from place to day sounds like you don't get much done but you do. The people I met will be friends for life.

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