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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Jack Bond • 8 years ago

★★★★★ ★★★★★

Absolutely Incredible Experience

Quite nervous about travelling on my own for the first time, within the first week I felt I was part of the Kiwi family. Amazing friends, amazing driver and amazing activities!!

NZ Junkie • 8 years ago

★★★★★ ★★★★★

Sweet as!

If you are nervous about traveling or don't have lots of time to plan a trip, Kiwi Experience is the way to go.

Wen • 8 years ago

★★★★★ ★★★★★

The Kiwi Experience I'll Never Forget!

I had loads of time to do both islands, the bay of islands, as well as the bottom bus. Because of that, I ended up staying extra nightst every stop, and meeting a brand new bus/driver every time I hopped back on. Every driver was super knowledgable on the activities, accomodation, and history of the country. It was also a pretty awesome way to meet 50 new faces from all over the world every time. I made some great memories and even greater friends!

Cedje • 8 years ago

★★★★★ ★★★★★

Awesome 6 day trip

I chose the 6 day pass from Auckland to Rotorua and Taupo and back. What I didn't know was that we were going to pass Coromandel, Hobbiton and Waitomo on the way..., these places just made the whole trip even more exciting. There I was at first sitting and thinking it would only be being stuck in the bus for hours. But in the contrary, there are many stops and beautiful places we stopped at and took a break. This made the whole Kiwi experience even better. I really enjoyed all the nature and the people on the bus, all with a different story but which made it so much more interesting.

walkandsee • 8 years ago

★★★★★ ★★★★★

Almost perfect

Kiwi Experience is one way to have a great trip in New Zealand. For me, as travelling first time in NZ and alone, this was probably best way to experience New Zealand. The drivers were truly amazing guides telling about the landscape, maori stories and which activities would they recommend specially the place we were going. Every now and then we stopped by and had amazing short walks around. It was very easy to travel with Kiwi Experience. Booking activies, accommodation and also the dates of travel was easy to do with the driver. Did I love every place we stayed in? No. There one or two places I didn't enjoy that much. But one or two places is really not that bad from whole bunch of amazing places. So why didn't I rate Kiwi Experience with 5 stars? Getting to know new people almost every day for a month takes energy, and I'm little more loner that way. Also some busses had so tight groups already so it was not that easy to join the group - specially if not feeling suuuuuuuuper social. But I think that's the problem with these kind of travel organizers in general.

Cels • 8 years ago

★★★★★ ★★★★★

Good and easy way to travel around NZ

I had a nice trip with Kiwi Experience. What I liked the most was the fact that you could change your itinerary at any moment and very easily. Just a phone call and done! The office people and bus drivers are very friendly and will do the best they can to help you or to give you the best info. The hostels working with Kiwi Exp. are not always the best one's though. I didn't like 'Base' in Wanaka or 'Nomads' in Queenstown for example. Too crowded, room without window, small and dirty kitchen, staff not really friendly.

Pami • 8 years ago

★★★★★ ★★★★★

REALLY GREAT!

Kiwi was definitely the right choice for me to travel New Zealand! The driver guides were great, people on the bus were great, the stops were well chosen (also the ones for breaks, short walks during the day, ...). Highly recommended!

SheenaEm • 8 years ago

★★★★★ ★★★★★

Globetrotter - Newzealand

Better to see something once than to hear about it hundred times.

Chaz • 8 years ago

★★★★★ ★★★★★

Epic trip!

I was recommended this trip by a friend and was so happy I did it! I was travelling by myself and it's a great way to meet friendly, like-minded people. I really enjoyed every night stop with good hostels and great activities along the way. Bus drivers were all good, my favourite being Kathy. Only thing I would change is maybe change the lengths of time at the stops during the day as some were amazong and wanted to spend longer there but others stops were too long.

hobbitongirl • 8 years ago

★★★★★ ★★★★★

Great last minute arrangement

Geyserland and Lake pass was an awesome experience and was fantastic being able to arrange at the last minute! Tamaki Maori Experience in particular was amazing. the whole experience was very efficient and well organised.

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