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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

PKD • 7 years ago

★★★★★ ★★★★★

GREAT EXPERIENCE

THE BUS DRIVERS WERE AMAZING ESPECIALLY THAT GUY WITH THE BIG BEARD!! he's relatively new but he did a great job. However, one of the drivers by the name of Bods I felt was rather rude and did not seem as enthusiastic as all the other drivers. He was especially rude to this girl because she showed him a soft copy of her itinerary when he needed the hardcopy. He just had to ask her kindly, and even after her saying sorry, he continued to complain about it. I felt it was really unnecessary. Other than this isolated incident, IT WAS A GREAT EXPERIENCE.

Elytherion • 7 years ago

★★★★★ ★★★★★

Best bus tour ever

I started my trip last year in November and went through NZ for half a year. I never thought I wasted money. It was such an amazing experience, even the longer trips, e.g. from CHCH to Nelson, didnt feel exhausting because of all the awesome bus drivers; never had that much fun on buses! But they can also help you with heaps of questions about NZ, the trip, whatever. You can also meet many nice people on the bus. I just had a few tiny problems with hopping off in summer, because the buses are booked out for a few days (at least on the South Island), so you have to book in advance. But if you have a Working Holiday visa, you can work during summer - and autumn is even better for travelling through NZ, I think.

twiggoQ • 7 years ago

★★★★★ ★★★★★

Experience of a lifetime

When I went to book my trip I had not planned to visit NZ at all but upon speaking to the rep I decided to book in and do the Kiwi Bus. Best decision I have ever made. What an incredible experience. The majority of the drivers were brilliant, the buses were spacious and comfortable and most of them had wifi (although you don't get much). New Zealand as a country completly blew me away and I am completely in love with the place. Met some friends for life on the bus and have made some incredible memories. ONLY WAY TO DO NZ PROPERLY!!!

Bart2551993 • 7 years ago

★★★★★ ★★★★★

Easiest way to travel!

Super easy, super fun and great value for your hard earned cash!

Doria • 7 years ago

★★★★★ ★★★★★

awesome experience!

the easiest & best way to get to know New Zealand if you travel on you own

RTtt • 7 years ago

★★★★★ ★★★★★

Perfect trip!

An unforgettable experience on the fab, green bus!

Kay1995 • 7 years ago

★★★★★ ★★★★★

The time of my life!

I am so happy I bought my ticket, I had the best time! Everyone became a family, it's been the best expierence!

Sexy Harry • 7 years ago

★★★★★ ★★★★★

F#*&£ing amazing!!!

Had the best time of my life, made great friends, driver was great @Martin. Great locations, with great accommodation and activities.

Vella • 7 years ago

★★★★★ ★★★★★

Brilliant way to see NZ

I got this pass to get the most out of my NZ trip, and I truly did. I was on limited time but still felt like I saw and did almost everything I wanted. Kiwi Experience did a great job.

Raymond Joseph Pitcher • 7 years ago

★★★★★ ★★★★★

Definitely worth the pennies

The experience is overwhelming. I met so many people, made so many fends and gained an experience of a lifetime. The Kiwi Experience is perfect if you have never travelled before and helps teach you about what you should do and how to, they are so supportive. The only reason it's a 4 star is the trouble having to book back on the bus. If it could be done through the app that would be 5 stars all the way. Kathy M our bus driver was fantastic. She will be missed!

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