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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Oli • 7 years ago

★★★★★ ★★★★★

Best bus I've been on

Bought it at STA travel hadn't really read up too much on the route so was mostly a nice surprise going up to bay of islands and down to the Deep South.

Maripdo • 7 years ago

★★★★★ ★★★★★

Great experience

I wish i could have more time to do the trip. New Zealand is amazing and the bus is the perfect kind of trip if you wanna travel alone. They are very organized and you can make a lot of friends and have a lot of fun

JRoche • 7 years ago

★★★★★ ★★★★★

Awesome

An awesome, easy way to explore and see New Zealand. Thank you.

Ba2 • 7 years ago

★★★★★ ★★★★★

Great vibes

Really enjoyed kiwi experience. Was super fun and some of the places we went to were just beautiful!

laurene • 7 years ago

★★★★★ ★★★★★

Highly recommend

I didn't have a lot of time to spend in New Zealand but still wanted to explore as much as I could. Kiwi Experience ended up being the perfect solution since they transport you directly to all the best attractions and locations, let you book accommodations and activities as you go, and include plenty of stops along the way for hikes and cool scenery. Also appreciated that they built time in almost every day for grocery shopping which helped me save money while backpacking. The crowd was definitely young (a lot of people on their gap year or in college) but everyone was very welcoming to me as a solo traveler. Our driver Simon was both hilarious and helpful.

Nadineber • 7 years ago

★★★★★ ★★★★★

Once you started it's an amazing trip!

In the beginning it was a bit confusing to me, because I didn't know that the trip goes only one way. Also it's a bit stressful to book your trips because you have to call the office at the office hours. But once you started the trip is amazing! You see a lot of the country and do many activities like little walks between the busrides. The bus drivers are all super friendly and helpfull and especially so funny! There are a lot of cool activities to do, which are easy to book. You make friends quickly because you're mostly travelling with the same group. The only bad thing is that you mostly go to more expensive hostels, but you still can book other hostels!

Mattss • 7 years ago

★★★★★ ★★★★★

Not made for adventure.

I brought this as i was limited on time and i thought it was the cheapest and most efficient way to travel and i was wrong.. yes the initial ticket price was cheap however it actually would of worked out cheaper to buy a car/rent a car with friends. I often found that we were taking to the most expensive hostels and weren't given a choice of other places (the hostels were so expensive it was actually cheaper to book them online independently) i also found that we made pointless stops off at places when there was no actual need to stop except to waste time.... if we didn't stop off at these places you could actually add other locations to your itinerary and make the trip a little better. If your looking for just a bus ride and you have money to waste then go for it but if you want a real travellers experience and not a flash packing experience then dont go for it. Oh and free wifi! No way its like 300mb which lasts like 30 mins!

littleheart • 7 years ago

★★★★★ ★★★★★

Awesome and fun

I'm very happy with my decision of choosing kiwi to explore New Zealand country. The bus driver Ben is so relaxing and funny. I enjoyed when he gives us Indro when we go to every towns and places.

Gem • 7 years ago

★★★★★ ★★★★★

Incredible!

I am travelling by myself and booked this before coming to New Zealand. It was such a good decision as it was such an easy way to make friends and really good for seeing as much as New Zealand as possible in a short time. Our driver was amazing, so funny and full of information about everything we drove past.

J Flo • 7 years ago

★★★★★ ★★★★★

All round amazing

Kiwi has mad my travels so much easier and enjoyable

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