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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

emmawatters • 7 years ago

★★★★★ ★★★★★

Unmissable!

So well organised and easy aswell as great people!

Haz • 7 years ago

★★★★★ ★★★★★

Absolutely insane

We have been travelling all over the world for over half a year and without a doubt this has been the best thing that we've done. We've met some amazing people and had incredible experiences. I really really couldn't recommend the kiwi experience enough. I could rave about it all day everyday.

Lauren11 • 7 years ago

★★★★★ ★★★★★

Moments I will remember for a lifetime!

The best way to see New Zealand and all it has to offer. I went on the Kiwi Ex for 5 weeks in Feb/March and would not change a thing. Bus drivers are so helpful and know everything about NZ. The bus tickets are such good value and you make friends you will keep for a lifetime! Thanks Kiwi Ex xxxx

Samuel Roo • 7 years ago

★★★★★ ★★★★★

Unforgettable experience in a wonderful country!

Traveling with KiwiE had been such a good choice for me because all kiwi travelers are relatively young, you don't really have to care or plan anything as all those clipboards will make it for you and you definitely meet lots of people! I had Dave and Derek as drivers and they really fit this job because of all their love for NZ probably.

Katieh • 7 years ago

★★★★★ ★★★★★

Bus driver Dave was amazing

The bus part was the bus driver Dave, hilarious and very entertaining on the journeys

Kayleigh • 7 years ago

★★★★★ ★★★★★

Loved it

Did the whole kit and it was literally the quickest month of my life

me5 • 7 years ago

★★★★★ ★★★★★

eye opening tour

I chose Kiwi Experience because I needed a more-or-less organised tour for a limited time on the North Island; after looking at the options I asked for advice online which was given in a very relaxed and informative way. A few things were still a bit vague once I started the trip, and that might be something to improve on as the website is great, but a few necessary bits of information only came through to me while on the bus. And that's when it becomes really good: you get all your information about the logistics on the bus, but also about what you're seeing, and why and how, and questions are answered happily. Hard-working and happy tour guides make for a brilliant experience! The buses are clean, comfortable (and heat up quickly in winter) and there are enough stops for coffee, food, sightseeing, etc. The chosen hostels were good too, some better than others, and guides also help finding you places in case you haven't got anything yet. A slightly negative aspect I found to be the available activities - it's not just the weather that can blow your planned trip, it can also depend on a minimum amount of participants. And that could mean a big disappointment if only a few have enlisted and the activity is cancelled. During my trip I stayed a total of 3 nights in a particular place (2 nights and then on the way back another one) and that is far from ideal, as it was not my choice to stay there longer. For me, that was a major disappointment (3 nights out a 10 day trip), and that was on top of arriving after dark in a beautiful place, and leaving earlier than originally planned the next morning, so people couldn't do much in the morning, in that beautiful place. Overall, my memories will be one of those great ones, and Kiwi Experience is a great company to trust, to get information from and to join on a good adventure.

marley96 • 7 years ago

★★★★★ ★★★★★

best trip in my whole life

Brought a ticket after my car broke and to be honest i am not regretting it. I saw things i never expected to saw and so many amazing people around me which was awesome! :) Thank you for that.

Kuchen • 7 years ago

★★★★★ ★★★★★

The best and amazing trip I've done in my life

I booked with my agency from Sydney, Australia 3 months before the trip.

alana411 • 7 years ago

★★★★★ ★★★★★

Wonderful Time!

The pass allowed for so much flexibility while I was traveling which I really enjoyed. Overall, I had a wonderful trip!

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