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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Pom86 • 6 years ago

★★★★★ ★★★★★

Really great fun and met so many nice people!

When I bought this trip I was a little bit sceptical but after my first day on the bus I knew it would be amazing and it did not disappoint!

Faules Lama • 6 years ago

★★★★★ ★★★★★

Amazing feeling

I really enjoyed the kiwi bus tour and met hieps of amazing people!! The bus drivers have been amazing and funny and in general the overall atmosphere in the bus was just fantastic. Besides the breath taking views one of the most amazing things I enjoyed was that I was travelling in the same bus with the same people for most of the time and that everything was organized by the bus driver so didn't have to do anything and could just relax and chill. But that's also my one and only critic point. When I did my bus schedule at first I didn't really know about the fact that you pretty much see everything just by sticking on the same bus doing minimum stay. So I thought it would be great to stay a bit longer at certain places. So after all a had a lot of struggle changing my schedule back to minimum stay so that I could continue my travels with all the amazing people I just met. So what I would like you to improve is to advertise a bit more how amazing it is to keep traveling on the same bus, that most people regret switching buses and that you really don't need to stay longer at most places except Wellington maybe because the bus pretty much stops at every good location. But besides those small things the trip was just amazing and the best time of my life as of now!!

Dwinanto Setyo • 6 years ago

★★★★★ ★★★★★

Campervan first timer

I travelled with the campervan which was New to me. I found later that there was blown fuse which makes the water pump not working. I return to the garage and luckily it only need 15 minutes to replace it. I also found the fuel consumption is not good as I expected. Around 15 l per 100 km. The car was powerful though and there was no breakdown at all mechanically. The rattling sound of the microwave is not very nice to hear though

Leif Niclas • 6 years ago

★★★★★ ★★★★★

Amazing New Zealand

Great over all. Thank you britz

Millie99 • 7 years ago

★★★★★ ★★★★★

Incredible experience!

I purchased my kiwi experience last year and I’m so happy I did!

May94 • 7 years ago

★★★★★ ★★★★★

Amazing experience

We bought this trip last minute and I’m so glad we did, we had the best time with the best people seeing the best country and doing all of the best things; was just the best!

Felix Odion • 7 years ago

★★★★★ ★★★★★

Great experience

I travelled by camper and I'm happy I did :)

Leslie • 7 years ago

★★★★★ ★★★★★

Easy and fun way to travel

It was great! Really enjoyed the trip

Ruthxox1 • 7 years ago

★★★★★ ★★★★★

Fun, friendly and informative

Bought this through STA back in the UK before I arrived and wasn't disappointed. Some things that could be improved like the prices of accomodation weren't always the best deals available but most of the trips probably were the best value out there. The drivers were all pretty funny and really knowledgeable and helpful, 110% better than the greyhound ones in Australia (from my experience so far). I made some great friends on the trip and I would definitely book with the kiwi bus again! You'll be lucky if you get Cowboy, Jared, and Stretch as drivers - all unique in their own ways!

Maeveocalla • 7 years ago

★★★★★ ★★★★★

Best Tour Bus Ever!

Dylan was my tour guide for the majority of my tour and he really made the trip for me. He is so full of information while being hilarious at the same time. He was so helpful and always had time to answer any questions that anyone had!

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