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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Ramcin • 6 years ago

★★★★★ ★★★★★

The camper was great for travelling the country, the bed wasn't the best. No one told us about the diesel tax in Auckland

Jason • 6 years ago

★★★★★ ★★★★★

Travelling Holiday

Good. Pretty economical considering its almost 8 metres long. Heater didnt work. Plenty of storage. Had truck kick up item at me putting dint in gas surround, will rate more later based on response.

Ed Owens • 6 years ago

★★★★★ ★★★★★

Great but still room for improvement

I purchased the Queen Bee experience and travelled in July 2018. It would be better if buses ran more often than 3 times a week but I can understand the logic behind it considering the low football behind it. The app is really good but the clipboard system of choosing accommodation and activities is a bit antiquated and I have used other bus services where you can book your buses etc online or on an app so this could be improved. Similarly the buses could be upgraded a bit to have power points on each seat, this is a common feature of other bus companies. I thought the bus drivers were all very friendly and informative and really made the 'experience'. Ultimately it is what you make of it and I felt it was a fun and practical way of travelling about the islands in a short amount of time but I would not like to do it for a whole month as it could be quite exhausting.

Justin • 6 years ago

★★★★★ ★★★★★

Great trip

Best way to explore NZ. ..........

Shlom dog • 6 years ago

★★★★★ ★★★★★

Incredible experience

Friends told me about this trip and I had the best time ever. Met so many people and did so many cool activities. Was non stop fun. I would recommend this trip to anyone wanting to see New Zealand and meet great people at the same time.

Shawny • 6 years ago

★★★★★ ★★★★★

Wow what a trip of a life time

Best trip ever, staff was amazing, so professional and kind. van was awesome, NO vaults what so ever. Pick up super fast and van in great condition, drop off super easy and Elaine was great. Got a flat tyre from a nail, called the on road assistance and was back up in running in 30 min! Fantastic service. 10/10 would recommend this to anyone wanting to hire a camper, Maui is the way to go!

Janina • 6 years ago

★★★★★ ★★★★★

Good for everyone with a short period of time for

Kiwi experience is a good alternative to travel New Zealand if you just have a short amount of time available. The bus drivers get you to the most must-sees and give you a lot of knowledge that you wouldn't find out otherwise and stop at walke ways during the bus drive so that you don't sit 24/7 in the bus even if you don't book any activities. Well done guys that gives you a great advantage to intercity and/or nakedbus! The bus drivers are very helpful and if you stay longer on a special bus you probably gonna get to them a close relationship as well as to your fellow travellers. If you hop off more often you don't really have enough time for such a thing. But if you have more time for travel you may should buy/rent a car/camper. This gives you more flexibility on your travel and you basically see more cause you get more spots to see. By the way: Have you guys noticed that if you open the kiwi experience app the app says that it name is "KIWI EPERIENCE"? Without the X? Well if not now you know. Cheers!

Jon • 6 years ago

★★★★★ ★★★★★

Camper van experience

I travelled by camper van and it was an adventure

Jacka2bacca • 6 years ago

★★★★★ ★★★★★

Big green mad 4 wheels

Best part of my 6 month travels around Asia and NZ and the only reason because of that was the Kiwi bus. I met the best mates i could ask for and did the best things i could ever do with them. Everyday was filled with the funnest stuff and i cant be more glad. Peace

Henk1245532 • 6 years ago

★★★★★ ★★★★★

Amazing

I booked the ticket half a year ago and it was very nice to experience

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