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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Frank • 9 years ago

★★★★★ ★★★★★

Made travelling so much less stressful

The kiwi bus was a great way to get around New Zealand and took most of the planning out of the trip (very useful for someone unorganised). It also gave you a locals insight almost with their years of experience meant you would almost always stay in the nicest places and do the most fun activities. Being on the bus made making new friends very easy, and ensured you met people from all over the world. The only downsides were that the bus was on a strict schedule, so for the stops between towns were often rushed and made to feel a bit like a school trip, being marched around instead of getting a chance to really explore.

Crispy • 9 years ago

★★★★★ ★★★★★

INCREDIBLE KIWI EXPERIENCE

I had the most amazing time! I met so many amazing people, went to stunning places and threw myself into so many incredible activities. NZ is a must do, and Kiwi Experience is the best way to do it.

kc713 • 9 years ago

★★★★★ ★★★★★

Great time and way to travel

My friend is the one who actually found Kiwi Experience, and I'm so glad we did! Kiwi gave us the options to do many activities, but also the freedom to do our own while taking us from point A to B. Didn't have any issues with accommodation and pick up. Bus drivers were great (especially Jed!). Loved the stops between locations -- I didn't realize we would do that!

Lena5 • 9 years ago

★★★★★ ★★★★★

Great experience!

I always was a bit sceptical about going on an organized coach trip across NZ but doing the KiwiExperience was one of the best things I've done over here. It is a very convenient way to see all the "must dos" of this amazing country in a short time while meeting a lot of new folks and without having to worry about the organisation. I'd def do it again!

leelee • 9 years ago

★★★★★ ★★★★★

Such a great experience

I loved how the kiwi experience took me around New Zealand, from all the people you meet to the activities you do everyday. Its such a great way of knowing you are going to see the best parts of new zealand whilst seeing off the beaten track parts also. However, I went in early autumn and the buses were very full most of the time, meaning 'hopping on or off' whenever we want if we liked somewhere ONCE we had arrived was very tricky because we we're afraid of being put on standby somewhere for a bus and being stranded, therefore less time in the main places such as Queenstown. It is is advertised on the website as being very simple however you cannot stay for more than 1 night somewhere if you don't phone and book your buses well in advance. We ended up mapping out where we thought we wanted to stay for most of the south island so we weren't on standby. Saying this, I don't regret doing the kiwi experience the drivers were fabulous, especially Dylan. He knew so much about new zealand, had such a passion for it and was so funny.

Chrissy • 9 years ago

★★★★★ ★★★★★

Great trip!

I really enjoyed traveling with kiwi experience because you stop at different places during the day and you easily meet other people if you travel in your own.

Cathy • 9 years ago

★★★★★ ★★★★★

Loved it!

I travellede with kiwi ex for a bit over a month with two friends and it was fantastic. I meet some awesome people and had the time of my life. The buss drivers have a great sense of humor and are very helpful. The will tell you the does and don't everywhere, and where you as a backpacker on a budget can save some money but stil have an awesome time. They are also very good at telling stories from the Maori culture and pointing out places which have importance to them and tell why. If I could I would do it all again

Stefan1986 • 9 years ago

★★★★★ ★★★★★

great experience

I like the busdrivers, but i don't like that the seat can't go layback.

Kellydecuyper • 9 years ago

★★★★★ ★★★★★

We enjoyed every single minute!

Can't believe our journey through NZ has come to an end. From climbing mountains to hiking the most beautiful trails, surfing, bungee jumping, skydiving, eating fergburgers, mountainbiking, hostel hopping and each bus journey leading us to an even more amazing place than the last. Big thank you to all the people of kiwi, especially the bus drivers who made this trip even more worthwile. We loved Simon, we couldn't imagine a better driver, he made us laugh all the time!

Emms • 9 years ago

★★★★★ ★★★★★

Cuddles

My friends and I enjoyed kiwi experience a huge amount, and this was partly due to the fact that our driver - Dave , or cuddles - was an informative, hilarious and caring guide that helped make the trip run smoothly !

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