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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

James96 • 9 years ago

★★★★★ ★★★★★

A well run good experience

Great couple of weeks on the Kiwi bus! Awesome drivers and good people. Not hop on hop off as much as they advertise though

nicholekay • 9 years ago

★★★★★ ★★★★★

SWEET AS BRO

had the best 5 weeks of my life. Perfect for travelling on your own! made friends for life, including two of the bus drivers who were just awesome! (Shout out to guy and Dan!) 100% reccomdend it but don't rush your trip! will definitely be returning to New Zealand in the future. Thanks for a sweet as trip!

Georgie • 9 years ago

★★★★★ ★★★★★

Loved every moment

Whilst in Australia I had met a lot of people who had already done Kiwi and they all raved about it. My friend and I had booked our pass whilst still at home and didn't know what to expect but we were no disappointed. For the month we were in New Zealand, Kiwi Experience made our lives so easy with accomodation sorted, easy access to all of the activities we wanted and more and most importantly, making friends was so easy. Whilst travelling you meet a lot of people you do not want to leave but after spending 3/4 weeks with some people, we had acquired a small family which made the journey even more spectacular. I can not thank Kiwi enough for helping this country live up and beyond to all I had hoped and dreamed for.

lotusflow • 9 years ago

★★★★★ ★★★★★

So much fun! Loved every minute!

I wish I had booked sooner, and booked for longer! Loved every minute! The drivers were generous, helpful, and fun. Every stop and every activity was amazing. Grazie!

Sami • 9 years ago

★★★★★ ★★★★★

Trip to remember all my life!

Six months ago I made a decicion to travel NZ which was the best decicion ever! Amazing country with nice people and stunning landscape!

Herb • 9 years ago

★★★★★ ★★★★★

Experience of a lifetime

Spent the best month on the kiwi experience, met some great drivers and friends I now consider family.

Lgraham • 9 years ago

★★★★★ ★★★★★

What a trip

8 hour trek doing the tongariro crossing, one of the hardest and most rewarding activities on the kiwi bus!

SallyAnn • 9 years ago

★★★★★ ★★★★★

On the whole a great way to see NZ:)

I purchased the Rangi pass before I started travelling. My first trip with Kiwi was up to the bay of islands. Jarrad- the driver was very knowledgeable and its was a good start to the Kiwi experience. From then I stayed on the bus doing all the North Island and the south as far as Kaikora. Positives- good way to see NZ if short on time or solo traveller Good offers on activities and the range offered is good- something for everything Negatives- relies too much on base hostels (often not the best deal), sometimes its like being on a school trip (though many people are young so maybe thats the reason) There are a couple of stops that don't quite make sense. For example- Wellington- you get to Wellington late and leave early the next morning Wellington is a nice city and worth spending half a day or a couple of days there. From Wellington you get the ferry and go to Kaiteriteri which is also a really nice place but again you don't get a lot of time there. From there you go to Westport which is not a nice place and the activities were called off- because it is winter. No idea why the stop is there. It would make more sense in the winter to go cross the ferry in the afternoon stay overnight in Picton and then go to Kaiteriteri and skip Westport. I stayed in Picton and it was lovely- good hikes and things to do. In Wanaka you stop at puzzling world for 1hr30. 10 mins down the road there is a shooting range and mini golf, driving range. This would be a much better stop giving people the opportunity to do more activities. Rob was the driver for the most part of my trip- he was great, informative without talking too much and was a good laugh. I also liked Sparrow and Jarrad. I had James for the beginning of my trip- he was lovely and would do anything to help you he just needs to chill out a little. He obviously knows the job and NZ but he's quite forgetful so he is very off and on the mic with bits he forgot

Ninz • 9 years ago

★★★★★ ★★★★★

Epic road trip

So happy I chose to explore New Zealand with the kiwi experience! It was so easy to just sit back and relax and enjoy the views along the way, signing up for activities and places to stay on the day with no hassle whatsoever. Also got the chance to meet some great people, including the kiwi drivers.

Sebasti95 • 9 years ago

★★★★★ ★★★★★

Brilliant

Very happy with how the trip went with the kiwi experience :) great fun

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