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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

ChiefZeus • 8 years ago

★★★★★ ★★★★★

Definitely going to do it again!

We booked Kiwi a year ago and I heard great things about it, but wasn't 100% sure if I'd love it! I ended up meeting some amazing people, people that I'm going to meet up with when we are all home, without being a cheese ball some of them are friends for life! It was an amazing experience from Hot Water Beach, the Fox Canyon Swing and my personal favourite the Maori Village.. CHIEF CHIEF CHIEF... It's been an experience I won't forget! Defiantly want to do it again! Thank you Kiwi Ex

Simonw54 • 8 years ago

★★★★★ ★★★★★

Fun travel

Have been on the kiwi experience for 2-3 weeks. Met great people and experienced a lot of nz culture, only issue is not always being able to get a bus despite promises made by drivers

CCF • 8 years ago

★★★★★ ★★★★★

I love kiwi!

I got on Kiwi as a solo traveller and come off having gained a kiwi family! I cannot thank Kiwi enough for introducing me so much culture, beauty and friendship!

amaliegroenning • 8 years ago

★★★★★ ★★★★★

Kiwi is great!

Kiwi is the easy way to travel through all of New Zealand, you really don't have to bring your brain. Everything is sorted out for you by the drivers, so that you can just lean back in the bus and enjoy amazing NZ with the most stunning nature I've ever seen all the way. Good way to start a longer backpacking journey, nice and easy to deal with in the beginning of a trip where everything can seem big and scary! Start with Kiwi Experience!

The Sophies • 8 years ago

★★★★★ ★★★★★

The best way to explore NZ!

I travelled around all of NZ with Kiwi Experience and it made my stay the best. I met so many new friends from all over the world, did the craziest and most amazing activities, learned "heaps" about the country's history and most important - saw the beatiful country whilst driving around in the bus!

Signemoel • 8 years ago

★★★★★ ★★★★★

Awesome!

It has been the best way to travel NZ! Cool drivers and experiences.

kitkat • 8 years ago

★★★★★ ★★★★★

Great experience!

I love traveling with kiwi experience. It's a great opportunity to meet new people, and to see the the best spots in New Zealand. I've loved a lot of the activities we've done, and most of the bus drivers are cool. Though often the accommodation is still really expensive, definitely in a bigger city it will be cheaper to find your own. The bus will still pick you up and drop you off, so that's easy. Also always double check the price of the activities, once in a while you'll find cheaper online.

Charlotte_2017 • 8 years ago

★★★★★ ★★★★★

Excellent service with a few improvements needed

I'm so thankful that I did this tour as it gave me a great opportunity to see such a varied side of New Zealand! Some of the bus drivers have amazing knowledge about their country and I loved their commentary as we travelled throughout the islands and learning so much about the history and culture. I think more drivers need to incorporate this into their travels and also need to be clearer on the itinerary and how things work. Sometimes there was a lot of information at one point or it could be quite confusing what the actual plan was. changing days and travel plans was really easy and The freephone contact centre were helpful with their advice and organisation. I think having an e-ticket on the app would help improve the system, just as a reference point for your PNR number and being able to load your itinerary onto the app as well would help. The app is a good tool but I feel it's not used to it full potential and a lot more could be done to help enhance the experience for passengers.

H4na • 8 years ago

★★★★★ ★★★★★

Sweet As!!

We bought the Sheepdog pass and we had an amazing time with the Kiwi experience! The drivers were always very helpful and friendly especially Murray who we had from Auckland to Queenstown, he was always very happy and we had lots of fun on his bus everyday, he contributed a great deal to our overall experience in New Zealand!!!!!

celeste • 8 years ago

★★★★★ ★★★★★

Good experience

was recommended by my sister to get this pass (half price) had such a good time and met so many great people. Can't imagine what my trip would be like without the kiwi experience!!

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