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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Sophie G • 7 years ago

★★★★★ ★★★★★

Great way to see NZ quickly!!

I had such a geat time seeing this beautiful country. The kiwi experience is an easy, well organised, fun way to see the highlights of the country. I only wish I had more time and money to continue my visit!!

worldy • 7 years ago

★★★★★ ★★★★★

Really fun!

I bought the Tiki bus pass with the accommodation packet in early April and spent a month and a half traveling all around New Zealand. My bus-mates were great, my drivers were friendly and helpful, the places we went were beautiful, we got discounts in some places for traveling with KiwiEx, and the customer service was great; it was really easy to call them up to hop off the bus or reserve your next bus seat!

Tallychapman • 7 years ago

★★★★★ ★★★★★

Loved it

I had a really incredible time on the kiwi experience and I'm glad I booked it. Everything's done for you so it's perfect for a traveller who's not as confident.

Howjoo • 7 years ago

★★★★★ ★★★★★

Good support

We had booked a smaller camper van in Christchurch and requested to change to a bigger one, the request was granted and the company tried to support us. The branch in Queenstown was helpful too! Thank you! The water pump was very noisy though.

Max93 • 7 years ago

★★★★★ ★★★★★

BadExperience

I bought this 4 months ago and was the worst experience in my life!

Jules98 • 7 years ago

★★★★★ ★★★★★

Sad that it's over!

I bought this about a year ago and expected it to be a less organised tour as I had been travelling solo for a while, I expected it to more just a bus and it felt more like a glorified schooltrip, but as I got used to it I did enjoy it loads! Could have taken it easier on the clipboards though

Gbee123 • 7 years ago

★★★★★ ★★★★★

Must do experience!!

The highlight of all my travels! Made friebds for life while having the best experience seeing the north and south islands of new Zealand!!

Ryan Bailey • 7 years ago

★★★★★ ★★★★★

Unbelievable and unforgettable!

I travelled through NZ in February 2017. Started in Auckland and finished in Christchurch. We finished the loop early as the last part, back on the North island, backtracks on itself a little bit. We then flew back to Auckland to save time. Ww had an incredible 4 weeks in New Zealand that I would recommend to anyone! There are big activities you can do nearly every day,and they are spread out quite well throughout the country. I spent around £2500/£3000 whilst there in 4 weeks. We only missed two trips out due to wanting to save money for the rest of travelling. We went in their summer, so the weather was perfect 95% of the time. We had rain once. The only downfall to the summer is that it's peak season and the 'hop-on hop-off' feature is quite hard to do. If you stay somewhere longer than the recommended time, you are off the bus. And the bus behind might be full. So you can get stuck in one place until a seat is available on another bus. That being said, hardly anyone on the bus deviates from the recommended time. And the two times we did, we were fortunate and got on a bus the day we wanted to continue. I recommend at least 5/6 days in QUEENSTOWN! By far the best place. So much to do! You will make friends for life. Enjoy!

Aoukvk • 7 years ago

★★★★★ ★★★★★

Good opportunity when alone

The kiwi experience is a great opportunity for when you want to travel but not alone. You will meet a lot of people and see the highlights. It would not be my first choice when you can find travel mates in another way because you can't stop whenever you want. But thats the only thing.

LucyG • 7 years ago

★★★★★ ★★★★★

Amazing Adventure!!

Thankyou kiwi experience for allowing me to meet amazing people in such a beautiful place! Lisa & Ben in particular made my kiwi experience.

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