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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

Bernaalvares • 8 years ago

★★★★★ ★★★★★

Awesome experience!

The bus was great! The only complain was the lack of space! Staff, both in the office and on the bus really helpful. Amazing destination's and best hostels!

Franly • 8 years ago

★★★★★ ★★★★★

Amazing experience!

Bought the whole kit and caboodle, and enjoyed it so much! Meeting a bunch of young and amazing new people every day. If you're you're keen on meeting new people and/or partying, this is the ultimate New Zealand experience!

LTR • 8 years ago

★★★★★ ★★★★★

Time of my life! Highly recommend jumping onboard

I've been in NZ for 6 months and spent about a month on the bus with a friend and it was quite honestly the best experience I've ever had. Met some friends that will be for life and that I've already planned to visit back in the UK. Jared our bus driver was an absolute hero too! Get over to NZ, the place is incredible

Hannahmurphyy • 8 years ago

★★★★★ ★★★★★

Amazing experience

I returned back from my kiwi experience a week ago and had an amazing time! The drivers were all really helpful and friendly and it made traveling around New Zealand really easy and care free. I would 100% recommend it to anyone who asked.

TIm • 8 years ago

★★★★★ ★★★★★

Super Fun!

Only had 3 weeks for my Sheepdog buspas so it was fast but fun. Saw a lot of the country in such a short time and had a lot of fun doing it. Busses are comfortable and the drivers i had were nice and knew a lot. I would have liked some more photo stops along the way to take some cool pictures of the scenery but that is pretty much the only thing.

Llewellyn1990 • 8 years ago

★★★★★ ★★★★★

It should be called amazing expereince

You will never regret your decision of purchasing a kiwi pass

Conway • 8 years ago

★★★★★ ★★★★★

Great Experience for lone travellers!

The Kiwi Experience was a great way to meet people when travelling on my own. And because people can be on different schedules it meant that not only did you get to meet people from your bus but also from busses ahead and behind you. Overall it was a stress free experience of knowing transport, accommodation and activities can all be sorted out on the bus. As for it being advertised as a hop on, hop off service I found this to be quite misleading. Granted I did go on the bus during peak season there were not enough busses to accommodate being able to just hop on/off whenever you want. There were times where if you wanted to stay somewhere an extra night it meant being on standby for a bus for a few days so mostly you had to keep to schedule rather than risk not getting on a bus and not having accommodation. Mostly I found the drivers very friendly, helpful and informative and very easy to get along with. Again most of the stop offs along the way were great and a great way to see the beautiful scenery of New Zealand. This of course was apart from a few very unnecessary stops which seemed to only the driver and a friend of theirs that were getting business from the bus. Overall it was a great experience where I got to meet some amazing, life long friends.

Marije • 8 years ago

★★★★★ ★★★★★

I had the best time!

I've bought the Whole Kit and Caboodle pass, and feel that I've seen all the important highlights of NZ. Travelling with Kiwi Experience has saved me a lot of precious time on my trip, since I did not have to map out my route or search for accommodations by myself. I loved meeting new people everyday (and the music taste of the drivers) in each of the busses. Especially if you're travelling alone and want to meet a lot of different people, I would highly recommend using Kiwi Experience. I had the best time!

Luce • 8 years ago

★★★★★ ★★★★★

so fun

A great way to meet people and it was great fun, easy to get around and shows real highlights of New Zealand! a good mixture of activities which are suitable for everyone, made so many great memories!

Amilia • 8 years ago

★★★★★ ★★★★★

Good so far

Im approximately half way around New Zealand travelling on the Kiwi buses and they have been pretty good so far. The drivers have been great and very helpful and the buses are on time and comfortable. The only areas of improvement I'd suggest would be shorter stops, cleaner hostels, and a more efficient checking in system when you get to hostels because you can spend up to an hour queueing at the desks.

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