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Our Customer Reviews

Hear what our customers have to say

We love getting feedback from our passengers after they complete their Kiwi Experience. Feedback helps us tweak Kiwi Experience for other passengers or simply lets us know when we've done a great job.

Some of our passengers stay in touch for years to come. We love that!

 

 

Reviews

Rating Snapshot

Overall

★★★★★ ★★★★★
4.5 (4192)
5 ★
2352
4 ★
1506
3 ★
243
2 ★
63
1 ★
28

nici • 8 years ago

★★★★★ ★★★★★

Easy way to see the most important things of NZ

Great if you only have limited time and want to see as much as possible without spending hours to prepare and organise everything. Perfect for NZ first-timers

Nathalie3103 • 8 years ago

★★★★★ ★★★★★

Great Experience!

Me and my friend bought the whole Pass two month ago and travelled with it through whole New Zealand. The busses were very full but Kiwi send a second Bus if there were to many people. We saw the most important spots in New Zealand and we are impressed. It was the besten decison to travel with Kiwi!

Joshm28 • 8 years ago

★★★★★ ★★★★★

Great experience

Had a great experience and met some great people on the bus

Alex123 • 8 years ago

★★★★★ ★★★★★

Overall good experience

I bought this for my trip around NZ. Overall I had a good experience making lots of friends and visiting key places we wanted to visit. It is also nice you can easily change your schedule last minute and easily change buses and most of the time get on the one you like. Being guaranteed accommodation and booking activities on the bus was perfect and easy. Although we only had Cathy for about five days of our trip she was definitely the best driver even though she is relatively new. She was informative, approachable and friendly. However for some of the other drivers they were mostly good at informing on the overhead on the bus but not particularly approachable and seemed to be quite rude at times.

Paniry • 8 years ago

★★★★★ ★★★★★

Loved the concept

The trip itself was awesome! I enjoyed the way you could get on and off wherever you wanted. I wish the bus rides were shorter however.

Leiv • 8 years ago

★★★★★ ★★★★★

Good way to explore NZ for the first time

I did my last tour with the Kiwi bus a few days ago and when I look back I'm very happy about the decision, that I travelled with Kiwi experience

Char Barbs • 8 years ago

★★★★★ ★★★★★

Loved it.

Bought the pass months in advance, they sorted my itinary out with exactly what I wanted and could recommend places to stay longer for too. They were very helpful sending me a list of all the activities on offer so I could budget how much I needed for what I wanted to do. Overall very good and I found it all very easy!

Emilyo • 8 years ago

★★★★★ ★★★★★

Lots of fun

Overall it was a great trip. I met really fun people, I loved NZ and the drivers were all great!

Timo321 • 8 years ago

★★★★★ ★★★★★

Nice possibility to get around!

The Kiwi Experience is a good way to travel New Zealand, to see all the nice spots and to meet a lot of people. If you want to be flexible and independent, it's better to travel on another way.

miketd • 8 years ago

★★★★★ ★★★★★

Not hop on hop off with booking system

Shouldn't be advertised as hop on hop during busy season. Should update bus booking system to online. Currently inefficient and frustrating

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